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GP practice · independent evidence profile

Grange Surgery

The Grange Surgery, 41 York Road, Birkdale, Southport, Merseyside, PR8 2AD

CQC location 1-556793966NHS organisation code N84024
Current overall CQC ratingGoodAssessment dated 21 July 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Grange Surgery, 41 York Road, Birkdale, Southport, Merseyside, PR8 2AD

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Cheshire and Merseyside Integrated Care Board

ODS code N84024. Data refreshed 31 August 2026.

Location and contact

The Grange Surgery, 41 York Road, Birkdale, Southport, Merseyside, PR8 2AD

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Grange Surgery

Assessment dated 21 July 2026. Published 27 August 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The provider encouraged and used feedback from people who used the service to make improvements. As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience. Feedback from a range of sources showed that patient experience of the service was very positive. The results of the National GP Patient Survey showed the practice received similar to, or higher than local and national average scores for patient satisfaction. The results showed that patients felt positive about their overall experience of the service; patients felt listened to, treated with care and concern, involved in decisions about their care and treatment, and had confidence and trust in the healthcare professionals. Patients also felt they could access the service easily. Recent results from the NHS Friends and Family Test showed that people were highly positive about their experience of the service with very complimentary feedback about staff in all roles. People who used the service were invited to provide feedback directly to CQC. Responses we received were positive. We also met with a number of patients during our visit to the practice and they provided highly positive feedback about their experience of the service.

GP Patient Survey 2026

What registered patients reported

116 completed questionnaires · 36.4% response rate.

97.3%

Overall experience was good

Confidence interval 88.5%–99.4%
89%

Experience of contacting the practice was good

Confidence interval 77.4%–95%
99.6%

Last appointment met the patient’s needs

Confidence interval 92%–100%
96.6%

Healthcare professional was good at listening

Confidence interval 87.4%–99.2%
96.6%

Healthcare professional treated the patient with care and concern

Confidence interval 87.3%–99.2%
98.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 90.6%–99.9%
96.8%

Reception and administrative team were helpful

Confidence interval 87.9%–99.2%
75.3%

Contacting the practice by phone was easy

Confidence interval 61.9%–85.2%
55.9%

Contacting the practice through its website was easy

Confidence interval 32.2%–77.1%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Grange Surgery

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

30 January 2017GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.