Registered from 1 April 2013.
GP practice · independent evidence profile
Front Street Surgery
14 Front Street, Acomb, York, North Yorkshire, YO24 3BZ
CQC location 1-556152180NHS organisation code B82100
A registered address may be where care is managed rather than delivered.
ODS code B82100. Data refreshed 1 September 2026.
Location and contact
14 Front Street, Acomb, York, North Yorkshire, YO24 3BZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Front Street Surgery
Assessment dated 18 June 2025. Published 3 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people had a higher-than-average satisfaction with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, and how PPG members could have open discussions and better understand the ‘behind the scenes’ elements of the practice. Patients also gave feedback directly to CQC via email or telephone or post. We received some feedback via this method which was also extremely positive. There was a technical fault with CQC’s digital feedback webform during the period leading up to, and during, our assessment.
GP Patient Survey 2026
What registered patients reported
123 completed questionnaires · 39.9% response rate.
Overall experience was good
Confidence interval 86.6%–96.1%Experience of contacting the practice was good
Confidence interval 74.7%–88.1%Last appointment met the patient’s needs
Confidence interval 84.5%–94.9%Healthcare professional was good at listening
Confidence interval 85.1%–95.3%Healthcare professional treated the patient with care and concern
Confidence interval 85.4%–95.5%Patient had confidence and trust in the healthcare professional
Confidence interval 93.1%–99.2%Reception and administrative team were helpful
Confidence interval 80.1%–92%Contacting the practice by phone was easy
Confidence interval 73.4%–87.4%Contacting the practice through its website was easy
Confidence interval 63.5%–83.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Front Street Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 December 2018GoodCQC rating history
8 May 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.