Registered from 1 April 2013.
GP practice · independent evidence profile
Kirkham Health Centre
Moor Street, Kirkham, Lancashire, PR4 2DL
A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code P81128. Data refreshed 19 October 2026.
Location and contact
Moor Street, Kirkham, Lancashire, PR4 2DL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Kirkham Health Centre
Assessment dated 20 July 2026. Published 6 October 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
As part of our assessment, we reviewed a range of feedback available to us to understand their views and experience of the service. The majority of people were positive about the quality of their care and treatment. We asked for feedback from people who used the service and we received 10 written pieces of feedback; 9 were positive and 1 was negative. We also spoke with 3 people using the service at the time of our assessment which was positive. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2026 National GP Patient Survey, which showed most people were satisfied as this showed 74% of patients had a good overall experience of the practice. This was compared to 78% locally and 77% nationally. Recent Friends and Family Test results were also positive, with most people saying they thought the practice was very good. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG reported that they engaged in regular meetings with leaders who were receptive to suggestions and made positive changes because of their feedback. They believed managers valued their input and updated the PPG where it was possible to do so.
GP Patient Survey 2026
What registered patients reported
123 completed questionnaires · 28.9% response rate.
Overall experience was good
Confidence interval 64.6%–82%Experience of contacting the practice was good
Confidence interval 66.3%–83.4%Last appointment met the patient’s needs
Confidence interval 80%–93.3%Healthcare professional was good at listening
Confidence interval 73.1%–88.7%Healthcare professional treated the patient with care and concern
Confidence interval 74%–89.4%Patient had confidence and trust in the healthcare professional
Confidence interval 80.7%–93.7%Reception and administrative team were helpful
Confidence interval 69.4%–85.9%Contacting the practice by phone was easy
Confidence interval 68.5%–85.2%Contacting the practice through its website was easy
Confidence interval 17.7%–53.3%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Kirkham Health Centre
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
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Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
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