Registered from 1 April 2013.
GP practice · independent evidence profile
Scarborough Medical Group
463A Scalby Road, Scarborough, North Yorkshire, YO12 6UB
A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code B82054. Data refreshed 19 October 2026.
Location and contact
463A Scalby Road, Scarborough, North Yorkshire, YO12 6UB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Scarborough Medical Group
Assessment dated 31 July 2026. Published 7 September 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the practice to understand their views and experience. This included speaking with patients using the practice at the time of our assessment and reviewing other feedback available to us. We received both positive and negative feedback about Scarborough Medical Group. Many patients talked about access to appointments. Some patients were not happy about how the practice decided an appointment should be allocated and the time taken to be seen. Other patients felt they could always get an appointment when they needed one. We found the practice was mostly in line with or exceeded national averages in the results of the 2026 GP Patient Survey. For example, 88% of respondents to the survey described their overall experience of Scarborough Medical Group as good, compared to the national average of 77%. Patients also gave us positive feedback about the culture of the practice. One person said, “The staff at the practice have been fabulous.” This sentiment was mirrored in the 2026 GP Patient Survey which showed most patients felt they were treated with care and concern at their appointment, and that they had confidence and trust in the healthcare professionals they saw. Scarborough Medical Group had an active patient participation group (PPG) who represented the views of people using the practice. We talked to some PPG members who confirmed the practice listens to their views and any concerns. We reviewed recent information shared by Healthwatch (an organisation which acts as a champion for people using health and social care services). We did not identify any concerning issues or trends. An Integrated Care Board (ICB) is an NHS organisation in England responsible for planning and managing health services in a specific area. The local ICB provided positive feedback about Scarborough Medical Group, including that the practice is committed to delivering high-quality patient care.
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 34% response rate.
Overall experience was good
Confidence interval 70%–95.9%Experience of contacting the practice was good
Confidence interval 64.4%–93.3%Last appointment met the patient’s needs
Confidence interval 69.9%–96%Healthcare professional was good at listening
Confidence interval 68.3%–95.3%Healthcare professional treated the patient with care and concern
Confidence interval 66.4%–94.4%Patient had confidence and trust in the healthcare professional
Confidence interval 81%–99.5%Reception and administrative team were helpful
Confidence interval 68.3%–95.5%Contacting the practice by phone was easy
Confidence interval 37.1%–73.8%Contacting the practice through its website was easy
Confidence interval 41.4%–85.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Scarborough Medical Group
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.