Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Scarborough Medical Group

463A Scalby Road, Scarborough, North Yorkshire, YO12 6UB

CQC location 1-554739599NHS organisation code B82054
Current overall CQC ratingGoodAssessment dated 31 July 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered address463A Scalby Road, Scarborough, North Yorkshire, YO12 6UB

A registered address may be where care is managed rather than delivered.

Health-system areaNHS Humber and North Yorkshire Integrated Care Board

Area information from the registered record does not establish who funds or commissions this service. ODS code B82054. Data refreshed 19 October 2026.

Location and contact

463A Scalby Road, Scarborough, North Yorkshire, YO12 6UB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Scarborough Medical Group

Assessment dated 31 July 2026. Published 7 September 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people who used the practice to understand their views and experience. This included speaking with patients using the practice at the time of our assessment and reviewing other feedback available to us. We received both positive and negative feedback about Scarborough Medical Group. Many patients talked about access to appointments. Some patients were not happy about how the practice decided an appointment should be allocated and the time taken to be seen. Other patients felt they could always get an appointment when they needed one. We found the practice was mostly in line with or exceeded national averages in the results of the 2026 GP Patient Survey. For example, 88% of respondents to the survey described their overall experience of Scarborough Medical Group as good, compared to the national average of 77%. Patients also gave us positive feedback about the culture of the practice. One person said, “The staff at the practice have been fabulous.” This sentiment was mirrored in the 2026 GP Patient Survey which showed most patients felt they were treated with care and concern at their appointment, and that they had confidence and trust in the healthcare professionals they saw. Scarborough Medical Group had an active patient participation group (PPG) who represented the views of people using the practice. We talked to some PPG members who confirmed the practice listens to their views and any concerns. We reviewed recent information shared by Healthwatch (an organisation which acts as a champion for people using health and social care services). We did not identify any concerning issues or trends. An Integrated Care Board (ICB) is an NHS organisation in England responsible for planning and managing health services in a specific area. The local ICB provided positive feedback about Scarborough Medical Group, including that the practice is committed to delivering high-quality patient care.

GP Patient Survey 2026

What registered patients reported

106 completed questionnaires · 34% response rate.

88%

Overall experience was good

Confidence interval 70%–95.9%
83.3%

Experience of contacting the practice was good

Confidence interval 64.4%–93.3%
88.2%

Last appointment met the patient’s needs

Confidence interval 69.9%–96%
86.9%

Healthcare professional was good at listening

Confidence interval 68.3%–95.3%
85.2%

Healthcare professional treated the patient with care and concern

Confidence interval 66.4%–94.4%
96.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 81%–99.5%
87.1%

Reception and administrative team were helpful

Confidence interval 68.3%–95.5%
56.3%

Contacting the practice by phone was easy

Confidence interval 37.1%–73.8%
66.8%

Contacting the practice through its website was easy

Confidence interval 41.4%–85.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

CQC record alerts · £2/month

Email me if Scarborough Medical Group's published CQC record changes.

Its current published overall rating is Good. We monitor this public record and email only after a tracked change—no newsletters or unrelated marketing.

  • Overall rating, assessment, report or registration change
  • One £2 monthly plan covers up to ten providers
  • Cancel any time through secure Stripe billing

£2 charged monthly until cancelled · Covers up to 10 providers.

Payment is handled by Stripe. Confirm your email after checkout. This is not a medical, safety, complaint or appointment alert. See the alert terms and privacy policy.

Community experiences

Patient reviews of Scarborough Medical Group

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

28 May 2019GoodCQC rating history
30 April 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.