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GP practice · independent evidence profile

Leicester Terrace Health Care Centre

7-8 Leicester Terrace, Northampton, Northamptonshire, NN2 6AL

CQC location 1-554492716NHS organisation code K83014
Current overall CQC ratingGoodAssessment dated 29 September 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered address7-8 Leicester Terrace, Northampton, Northamptonshire, NN2 6AL

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Northamptonshire Integrated Care Board

ODS code K83014. Data refreshed 31 August 2026.

Location and contact

7-8 Leicester Terrace, Northampton, Northamptonshire, NN2 6AL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Leicester Terrace Health Care Centre

Assessment dated 29 September 2025. Published 4 February 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results from the NHS Friends and Family Test, showed people were satisfied with services. Between April 2024 and March 2025, the practice received 935 responses, with 80% of patients stating they were likely or extremely likely to recommend the service to others. A small proportion of responses were neutral or negative, and managers reviewed these carefully to identify areas for improvement. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback, such as implementing a new telephone triage system that allowed the practice to call patients back while holding their place in the queue.

GP Patient Survey 2026

What registered patients reported

89 completed questionnaires · 21.4% response rate.

84.3%

Overall experience was good

Confidence interval 62.7%–94.5%
81%

Experience of contacting the practice was good

Confidence interval 58.6%–92.8%
93.7%

Last appointment met the patient’s needs

Confidence interval 73.3%–98.8%
91.1%

Healthcare professional was good at listening

Confidence interval 70.2%–97.8%
91.1%

Healthcare professional treated the patient with care and concern

Confidence interval 70%–97.8%
95.2%

Patient had confidence and trust in the healthcare professional

Confidence interval 75.3%–99.2%
92.8%

Reception and administrative team were helpful

Confidence interval 72.5%–98.4%
53.8%

Contacting the practice by phone was easy

Confidence interval 32.3%–74%
69.7%

Contacting the practice through its website was easy

Confidence interval 43.4%–87.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Leicester Terrace Health Care Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

20 October 2016OutstandingCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.