Registered from 1 April 2013.
GP practice · independent evidence profile
The Billesdon Surgery
4 Market Place, Billesdon, Leicester, Leicestershire, LE7 9AJ
CQC location 1-554415135NHS organisation code C82022
A registered address may be where care is managed rather than delivered.
ODS code C82022. Data refreshed 31 August 2026.
Location and contact
4 Market Place, Billesdon, Leicester, Leicestershire, LE7 9AJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Billesdon Surgery
Assessment dated 26 March 2024. Published 9 July 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Feedback from patients was mainly positive regarding The Billesdon Surgery. We spoke with patients during the site visit at the practice and most patients reported positive feedback in relation to staff attitude, access to appointments and involvement with clinical care. There was one negative comment received around access via the telephone in the mornings.
The practice completed their own patient feedback exercises to assess patient satisfaction and access to the surgery.
GP Patient Survey 2026
What registered patients reported
110 completed questionnaires · 37.8% response rate.
Overall experience was good
Confidence interval 70.3%–83.2%Experience of contacting the practice was good
Confidence interval 58.5%–73.1%Last appointment met the patient’s needs
Confidence interval 90.7%–97.6%Healthcare professional was good at listening
Confidence interval 85.5%–94.6%Healthcare professional treated the patient with care and concern
Confidence interval 83.8%–93.6%Patient had confidence and trust in the healthcare professional
Confidence interval 93%–98.8%Reception and administrative team were helpful
Confidence interval 75%–87%Contacting the practice by phone was easy
Confidence interval 38.1%–53.7%Contacting the practice through its website was easy
Confidence interval 18.3%–39.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Billesdon Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 May 2018GoodCQC rating history
27 October 2016GoodCQC rating history
4 February 2016InadequateCQC rating history
17 December 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.