Registered from 1 April 2013.
GP practice · independent evidence profile
The Grove Surgery
Farthing Grove, Netherfield, Milton Keynes, Buckinghamshire, MK6 4NG
CQC location 1-553852689NHS organisation code K82610
A registered address may be where care is managed rather than delivered.
ODS code K82610. Data refreshed 31 August 2026.
Location and contact
Farthing Grove, Netherfield, Milton Keynes, Buckinghamshire, MK6 4NG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for The Grove Surgery
Assessment dated 8 December 2025. Published 1 June 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People were mostly positive about the quality of their care and treatment, although some expressed mixed views. The National GP Patient Survey is an independent national survey that tells us how people feel about their GP practice. The findings of the 2025 survey showed 71% of people had a positive experience of this GP practice. This was in line with local and national averages. There was an active patient participation group (PPG) that provided feedback to the practice. Representatives from the PPG told us the practice acted on their feedback. This included making changes to the car park system, improvements to building access and internal signage, increased privacy at the reception desk, and extending access through additional Saturday and telephone appointments. However, some people we spoke with said they did not know how to make a complaint and were not confident that any concerns raised would be acknowledged or addressed.
GP Patient Survey 2026
What registered patients reported
108 completed questionnaires · 21.7% response rate.
Overall experience was good
Confidence interval 69.3%–82.5%Experience of contacting the practice was good
Confidence interval 63.5%–77.7%Last appointment met the patient’s needs
Confidence interval 83.7%–93.6%Healthcare professional was good at listening
Confidence interval 75.8%–87.8%Healthcare professional treated the patient with care and concern
Confidence interval 76.1%–88.2%Patient had confidence and trust in the healthcare professional
Confidence interval 83%–93.1%Reception and administrative team were helpful
Confidence interval 81.9%–92.3%Contacting the practice by phone was easy
Confidence interval 55.6%–71.1%Contacting the practice through its website was easy
Confidence interval 52.7%–69%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Grove Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 October 2020GoodCQC rating history
11 November 2019GoodCQC rating history
10 October 2016GoodCQC rating history
3 March 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.