Registered from 1 April 2013.
GP practice · independent evidence profile
Saville Medical Group
7 Saville Place, Newcastle Upon Tyne, Tyne and Wear, NE1 8DQ
CQC location 1-553847819NHS organisation code A86003
A registered address may be where care is managed rather than delivered.
ODS code A86003. Data refreshed 31 August 2026.
Location and contact
7 Saville Place, Newcastle Upon Tyne, Tyne and Wear, NE1 8DQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Saville Medical Group
Assessment dated 6 June 2025. Published 27 January 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
According to the 2025 National GP Patient Survey, 78% of patients reported a good overall experience with the practice, above the national average of 75%. Additionally, 91% said the healthcare professionals they saw or spoke with treated them with care and concern, exceeding the national average of 86%. The Patient Participation Group (PPG) worked well with the practice. Meeting agendas were pre-set, and additional topics could be raised during the meeting. Communication between the practice and the PPG was consistently open and timely. Members felt listened to, and suggestions were considered where possible. While the group did not fully reflect the wider patient population, particularly in terms of age, it remained engaged and proactive. The PPG contributed to service improvements by recommending that waiting room screens showed appointment details for longer, which the practice implemented. Other examples included adding prostate cancer information to waiting room screens and clarifying arrangements for private conversations at reception. Suggestions for improving collaboration included meeting more frequently and providing notice of forthcoming meetings. Between May and October 2025, 904 patients were invited to complete the Friends and Family test (FFT), with 296 responses received. Feedback was positive, with an average of over 92% of respondents rating the service as good or very good. Staff from the aligned care homes provided positive feedback regarding the standard of care delivered by Saville Medical Group to their residents, specifically noting that the care received from the practice was excellent.
GP Patient Survey 2026
What registered patients reported
168 completed questionnaires · 12.4% response rate.
Overall experience was good
Confidence interval 39.7%–90.3%Experience of contacting the practice was good
Confidence interval 37.1%–89.4%Last appointment met the patient’s needs
Confidence interval 53%–97.3%Healthcare professional was good at listening
Confidence interval 49.3%–95.7%Healthcare professional treated the patient with care and concern
Confidence interval 51.3%–96.5%Patient had confidence and trust in the healthcare professional
Confidence interval 56.8%–98.4%Reception and administrative team were helpful
Confidence interval 48.7%–95.6%Contacting the practice by phone was easy
Confidence interval 25.9%–81.1%Contacting the practice through its website was easy
Confidence interval 15.2%–82.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Saville Medical Group
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 December 2016GoodCQC rating history
24 December 2015GoodCQC rating history
25 January 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.