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GP practice · independent evidence profile

Medwyn Surgery

Medwyn Centre, Reigate Road, Dorking, Surrey, RH4 1SD

CQC location 1-553776925NHS organisation code H81072
Current overall CQC ratingOutstandingAssessment dated 13 June 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressMedwyn Centre, Reigate Road, Dorking, Surrey, RH4 1SD

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Surrey and Sussex Integrated Care Board

ODS code H81072. Data refreshed 31 August 2026.

Location and contact

Medwyn Centre, Reigate Road, Dorking, Surrey, RH4 1SD

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Outstanding
90%

This service is exceptionally caring

Effective

Good
79%

This service is effective

Responsive

Outstanding
96%

This service is exceptionally responsive

Safe

Good
78%

This service is safe

Well-led

Outstanding
93%

This service is exceptionally well-led

Latest published evidence

Ongoing Assessment for Medwyn Surgery

Assessment dated 13 June 2025. Published 10 November 2025.

What CQC reported

The service is performing exceptionally well.

People’s experience

Patients were positive about the quality of their care and treatment. Test survey results, including from the National GP patient survey and the NHS Friends and Family Test, showed patients were very satisfied with services. For example, the GP patient survey 2025 results were all significantly above the national average including for overall experience and access. 90%describe their overall experience of this GP practice as good or very good. Compared to the national result of 75%. CQC received 601 comments from patients and 587 of these were positive comments regarding the practice, with staff members mentioned and the care that they thought went above and beyond. Less positive comments were mainly about not having continuity of care with the same GP. There was an active patient participation group, (PPG) who represented the views of people using the service. Representatives from the PPG described the relationship with the practice as being positive and told us how they helped co-design the Patient Partnership Agreement.

GP Patient Survey 2026

What registered patients reported

118 completed questionnaires · 34.6% response rate.

95.1%

Overall experience was good

Confidence interval 86.9%–98.3%
90%

Experience of contacting the practice was good

Confidence interval 80.4%–95.2%
98.1%

Last appointment met the patient’s needs

Confidence interval 91%–99.6%
95.9%

Healthcare professional was good at listening

Confidence interval 87.8%–98.7%
91.3%

Healthcare professional treated the patient with care and concern

Confidence interval 81.9%–96.1%
97.5%

Patient had confidence and trust in the healthcare professional

Confidence interval 90%–99.4%
98.3%

Reception and administrative team were helpful

Confidence interval 91.2%–99.7%
80%

Contacting the practice by phone was easy

Confidence interval 67.8%–88.5%
89.9%

Contacting the practice through its website was easy

Confidence interval 79.5%–95.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Medwyn Surgery

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Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

10 March 2016OutstandingCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.