Registered from 1 April 2013.
GP practice · independent evidence profile
Hanham Surgery
33 Whittucks Road, Hanham, Bristol, BS15 3HY
CQC location 1-553177409NHS organisation code L81079
A registered address may be where care is managed rather than delivered.
ODS code L81079. Data refreshed 31 August 2026.
Location and contact
33 Whittucks Road, Hanham, Bristol, BS15 3HY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Hanham Surgery
Assessment dated 20 March 2024. Published 13 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The GP Patient Survey data for 2023 regarding access was below the national average for all indicators relating to access. For example, 43% of respondents described their experience of making an appointment as good compared to a national result of 54%. A poor response of 4% of respondents said they usually got to see or speak to their preferred GP when they would like to compared to a national result of 35%. The Survey results were equal or higher than national and local averages for respondents being given a time for their last appointment, taking the appointment they were offered and being involved as much as they wanted to be in decisions about their care and treatment. The practice had reviewed the GP Patient Survey data and had taken action to improve the service however, the practice had not asked patients to provide their feedback. Results from the NHS Friends and Family Test were reviewed and found to be positive. In February 2024, 941 people responded to the survey and 93% were positive about the practice. CQC have received mixed feedback from patients via Give Feedback sharing both positive and negative experiences.
GP Patient Survey 2026
What registered patients reported
119 completed questionnaires · 29.7% response rate.
Overall experience was good
Confidence interval 68.7%–89.9%Experience of contacting the practice was good
Confidence interval 61.1%–84.7%Last appointment met the patient’s needs
Confidence interval 75.5%–94.4%Healthcare professional was good at listening
Confidence interval 78.9%–96%Healthcare professional treated the patient with care and concern
Confidence interval 80.3%–96.7%Patient had confidence and trust in the healthcare professional
Confidence interval 86.3%–98.9%Reception and administrative team were helpful
Confidence interval 77.4%–95.3%Contacting the practice by phone was easy
Confidence interval 16.8%–42.8%Contacting the practice through its website was easy
Confidence interval 37.5%–69%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hanham Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
25 February 2019GoodCQC rating history
11 June 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.