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GP practice · independent evidence profile

Alrewas Surgery

The Surgery, Exchange Road, Alrewas, Burton On Trent, Staffordshire, DE13 7AS

CQC location 1-553149825NHS organisation code M83035
Current overall CQC ratingGoodAssessment dated 19 February 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressThe Surgery, Exchange Road, Alrewas, Burton On Trent, Staffordshire, DE13 7AS

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Staffordshire and Stoke-on-Trent Integrated Care Board

ODS code M83035. Data refreshed 31 August 2026.

Location and contact

The Surgery, Exchange Road, Alrewas, Burton On Trent, Staffordshire, DE13 7AS

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
79%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
86%

This service is well-led

Latest published evidence

Ongoing Assessment for Alrewas Surgery

Assessment dated 19 February 2025. Published 13 March 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The service made sure people were at the centre of their care and treatment choices and they decided, in partnership with people, how to respond to any relevant changes in people’s needs.

Patients had access to appointments provided by a range of a multi-skillset of clinicians including GPs, nurse practitioner, clinical pharmacist and pharmacist technician, practice nurses and a healthcare assistant. Patients requesting an appointment were asked to provide a brief description of their presenting symptoms to ensure they were booked to see the most appropriate clinician for their presenting condition.

The Care Quality Commission received patient feedback via the link provided by the practice leaders for their patients to give feedback on care. One patient told us they felt very lucky to have such an excellent practice.

There was an active patient group (PG) who represented the views of people using the service. Representatives from the PG described how managers made positive changes because of their feedback, such as placing a TV screen in the waiting room. They PG reported that patients with a disability, gender transitioning or of no fixed abode were all treated equally.

GP Patient Survey 2026

What registered patients reported

116 completed questionnaires · 34.4% response rate.

88.2%

Overall experience was good

Confidence interval 81.3%–92.7%
81.9%

Experience of contacting the practice was good

Confidence interval 74.2%–87.7%
93.7%

Last appointment met the patient’s needs

Confidence interval 87.9%–96.9%
93.7%

Healthcare professional was good at listening

Confidence interval 87.8%–96.8%
94.4%

Healthcare professional treated the patient with care and concern

Confidence interval 88.7%–97.3%
96%

Patient had confidence and trust in the healthcare professional

Confidence interval 90.9%–98.3%
89%

Reception and administrative team were helpful

Confidence interval 82.2%–93.5%
67.7%

Contacting the practice by phone was easy

Confidence interval 58.7%–75.6%
69.7%

Contacting the practice through its website was easy

Confidence interval 57.4%–79.7%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Alrewas Surgery

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

8 January 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.