Registered from 1 April 2013.
GP practice · independent evidence profile
The Village Surgery
South Liverpool NHS Treatment Centre, 32 Church Road,, Garston, Liverpool, Merseyside, L19 2LW
CQC location 1-552855715NHS organisation code N82034
A registered address may be where care is managed rather than delivered.
ODS code N82034. Data refreshed 31 August 2026.
Location and contact
South Liverpool NHS Treatment Centre, 32 Church Road,, Garston, Liverpool, Merseyside, L19 2LW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Village Surgery
Assessment dated 20 May 2025. Published 27 February 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
We spoke to 5 people who told us that they received a caring service, and they had good access to appointments. The results of the national GP Patient Survey were in-line with the national averages for patient satisfaction. The results showed that overall, people felt positive about their experience of contacting the service; people felt listened to, treated with care and concern and involved in decisions about their care and treatment. Recent results from the NHS Friends and Family Test, showed people were positive about their experience of the service. There was a newly reformed Patient Participation Group (PPG) who told us that the provider was working with them to gain people’s feedback about what was working well and where improvements could be made. When people raised an issue about their care and treatment this was appropriately responded to and any action needed was used to improve the service.
GP Patient Survey 2026
What registered patients reported
100 completed questionnaires · 21.1% response rate.
Overall experience was good
Confidence interval 75.6%–90.4%Experience of contacting the practice was good
Confidence interval 63.7%–81.5%Last appointment met the patient’s needs
Confidence interval 83.3%–95.4%Healthcare professional was good at listening
Confidence interval 83.7%–95.6%Healthcare professional treated the patient with care and concern
Confidence interval 85.8%–96.7%Patient had confidence and trust in the healthcare professional
Confidence interval 89.2%–98.3%Reception and administrative team were helpful
Confidence interval 82%–94.7%Contacting the practice by phone was easy
Confidence interval 47.2%–67.3%Contacting the practice through its website was easy
Confidence interval 41%–75.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Village Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 March 2016GoodCQC rating history
23 November 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.