Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

O'Flynn - Hampton Wick

Tudor House, 26 Upper Teddington Road, Kingston Upon Thames, Surrey, KT1 4DY

CQC location 1-552661885NHS organisation code H84032
Current overall CQC ratingGoodAssessment dated 1 August 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressTudor House, 26 Upper Teddington Road, Kingston Upon Thames, Surrey, KT1 4DY

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS South West London Integrated Care Board

ODS code H84032. Data refreshed 31 August 2026.

Location and contact

Tudor House, 26 Upper Teddington Road, Kingston Upon Thames, Surrey, KT1 4DY

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
70%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for O'Flynn - Hampton Wick

Assessment dated 1 August 2025. Published 11 December 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

People were positive about the quality of their care and treatment. This was evidenced by recent survey results, including the National GP Patient Survey. For example, the GP Patient Survey, 2025, showed that the practice performed above local and national averages for a range of issues, including: patients finding the reception and administration team helpful, patients found it easy to get through to the practice by phone, patients were offered a choice of time and date when making an appointment and that the healthcare professional they saw had all the information they needed about them during their last general practice appointment. The practice also participated in the NHS Friends and Family Test. The most recent test finding that 92.5% (256 out of 277) of respondents would be likely or very likely to recommend the practice to a family member or friend. The practice also ran its own patient survey. Responses generally positive, with patients commenting on the quality of care they received. Though some comments showed dissatisfaction with appointment waiting times.

GP Patient Survey 2026

What registered patients reported

111 completed questionnaires · 29.8% response rate.

84.6%

Overall experience was good

Confidence interval 76.4%–90.3%
83.6%

Experience of contacting the practice was good

Confidence interval 75.2%–89.6%
87.1%

Last appointment met the patient’s needs

Confidence interval 79%–92.3%
97.1%

Healthcare professional was good at listening

Confidence interval 91.6%–99%
92.9%

Healthcare professional treated the patient with care and concern

Confidence interval 86.1%–96.5%
94%

Patient had confidence and trust in the healthcare professional

Confidence interval 87.4%–97.3%
90.9%

Reception and administrative team were helpful

Confidence interval 83.5%–95.1%
80.7%

Contacting the practice by phone was easy

Confidence interval 71.4%–87.5%
62.8%

Contacting the practice through its website was easy

Confidence interval 50%–74%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of O'Flynn - Hampton Wick

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

23 January 2023Requires improvementCQC rating history
27 June 2022Inspected but not ratedCQC rating history
24 May 2022InadequateCQC rating history
15 February 2017GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.