Registered from 1 April 2013.
GP practice · independent evidence profile
Church View Surgery
30 Holland Road, Plymstock, Plymouth, Devon, PL9 9BN
CQC location 1-552463695NHS organisation code L83064
A registered address may be where care is managed rather than delivered.
ODS code L83064. Data refreshed 31 August 2026.
Location and contact
30 Holland Road, Plymstock, Plymouth, Devon, PL9 9BN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Church View Surgery
Assessment dated 11 June 2026. Published 10 July 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. We received 221 pieces of feedback via our website – Give feedback on care, of these 158 were positive and 69 were mixed. We identified themes relating to accessing the service online and timeliness of repeat prescriptions in the mixed feedback provided. Positive feedback described how staff treated people with kindness, compassion, listened to them and respected their privacy. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were positive about the service. For example, the percentage of respondents to the GP Patient Survey who responded positively to the overall experience of their GP practice was 71% compared to the national average of 75%. The service has a patient participation group (PPG), which had been re-established within the last 7 months. They held open PPG forum meetings every 3 to 4 months, which people who use the service were invited to attend and provide feedback, as well obtain information about changes within the service.
GP Patient Survey 2026
What registered patients reported
94 completed questionnaires · 35.1% response rate.
Overall experience was good
Confidence interval 65.2%–91.8%Experience of contacting the practice was good
Confidence interval 49.1%–80.8%Last appointment met the patient’s needs
Confidence interval 76.6%–97.5%Healthcare professional was good at listening
Confidence interval 68.2%–93.8%Healthcare professional treated the patient with care and concern
Confidence interval 67.3%–93.2%Patient had confidence and trust in the healthcare professional
Confidence interval 77.8%–98.2%Reception and administrative team were helpful
Confidence interval 67.9%–93.4%Contacting the practice by phone was easy
Confidence interval 36.3%–71%Contacting the practice through its website was easy
Confidence interval 47.3%–83.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church View Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 July 2017GoodCQC rating history
21 January 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.