Registered from 1 April 2013.
GP practice · independent evidence profile
Hurley Clinic
Ebenezer House, Kennington Lane, London, SE11 4HJ
CQC location 1-551713715NHS organisation code G85053
A registered address may be where care is managed rather than delivered.
ODS code G85053. Data refreshed 31 August 2026.
Location and contact
Ebenezer House, Kennington Lane, London, SE11 4HJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Hurley Clinic
Assessment dated 25 March 2025. Published 1 August 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were not always positive about the quality of their care and treatment. Results from the National GP Patient Survey showed that the service was performing below the national average in relation to the Caring key question. The service was also performing below average in respect of patient access. However, we found evidence that the service had monitored patient feedback and implemented an action plan to improve patient experience. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers were available to answer questions from patients and were willing to making changes. For example, they had recruited more GPs to improve access and taken steps to make referrals to other clinicians easier for patients.
GP Patient Survey 2026
What registered patients reported
93 completed questionnaires · 12.6% response rate.
Overall experience was good
Confidence interval 28.2%–84.5%Experience of contacting the practice was good
Confidence interval 28.5%–85.5%Last appointment met the patient’s needs
Confidence interval 55.2%–98.9%Healthcare professional was good at listening
Confidence interval 49.8%–97.2%Healthcare professional treated the patient with care and concern
Confidence interval 50.6%–97.6%Patient had confidence and trust in the healthcare professional
Confidence interval 63.4%–100%Reception and administrative team were helpful
Confidence interval 45.6%–95.7%Contacting the practice by phone was easy
Confidence interval 20.2%–78.9%Contacting the practice through its website was easy
Confidence interval 16.4%–81.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hurley Clinic
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
1 November 2023Requires improvementCQC rating history
25 July 2016GoodCQC rating history
23 July 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.