Registered from 1 April 2013.
GP practice · independent evidence profile
Wargrave House Surgery
23 St Owen Street, Hereford, Herefordshire, HR1 2JB
CQC location 1-551454306NHS organisation code M81066
A registered address may be where care is managed rather than delivered.
ODS code M81066. Data refreshed 31 August 2026.
Location and contact
23 St Owen Street, Hereford, Herefordshire, HR1 2JB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Wargrave House Surgery
Assessment dated 15 September 2025. Published 19 January 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The practice encouraged and used feedback from people who used the service to make improvements. Both verbal and written complaints were investigated and used to drive improvement. Feedback from National GP Patient Survey was lower than the local and national averages. The practice has since collaborated with the Integrated Care Board (ICB) to develop an action plan aimed at strengthening patient engagement and improving service quality through real-time feedback. We invited patients to provide us with their feedback about the practice via our ‘Give Feedback on Care’ process. We received positive feedback regarding their overall patient satisfaction. The practice had re-established their communication with their Patient Participation Group (PPG) to gain their views that represented the people using the service.
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 28.7% response rate.
Overall experience was good
Confidence interval 48.3%–72.5%Experience of contacting the practice was good
Confidence interval 33.4%–58.3%Last appointment met the patient’s needs
Confidence interval 79.5%–95.6%Healthcare professional was good at listening
Confidence interval 77.4%–94.4%Healthcare professional treated the patient with care and concern
Confidence interval 78%–94.8%Patient had confidence and trust in the healthcare professional
Confidence interval 78.8%–95.2%Reception and administrative team were helpful
Confidence interval 53.2%–77.4%Contacting the practice by phone was easy
Confidence interval 25%–49.5%Contacting the practice through its website was easy
Confidence interval 28.1%–56.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Wargrave House Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 January 2017GoodCQC rating history
2 October 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.