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GP practice · independent evidence profile

Manchester Road Surgery

280 Manchester Road, Warrington, Cheshire, WA1 3RB

CQC location 1-551290736NHS organisation code N81107
Current overall CQC ratingGoodAssessment dated 11 June 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered address280 Manchester Road, Warrington, Cheshire, WA1 3RB

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Cheshire and Merseyside Integrated Care Board

ODS code N81107. Data refreshed 31 August 2026.

Location and contact

280 Manchester Road, Warrington, Cheshire, WA1 3RB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Requires Improvement
62%

This service is not always safe

Well-led

Good
71%

This service is well-led

Latest published evidence

Ongoing Assessment for Manchester Road Surgery

Assessment dated 11 June 2026. Published 25 August 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people to understand their views and experience of the service. This included reviewing the results of Give Feedback on Care, an online tool we invited people to complete as part of this assessment. People were positive about the quality of their care and treatment and access to services. This was mirrored in the results of the 2025 National GP Patient Survey, which showed most people were satisfied. Since the inspection, The GP Patient Survey (GPPS) have published new results in July 2026. The new data suggests an improvement with 90.7% of people responding positively to the overall experience of contacting their GP practice. The service did not have an active patient participation group (PPG) who represented the views of people using the service.

GP Patient Survey 2026

What registered patients reported

93 completed questionnaires · 26.3% response rate.

86.2%

Overall experience was good

Confidence interval 80.8%–90.3%
90.7%

Experience of contacting the practice was good

Confidence interval 85.8%–94%
89.8%

Last appointment met the patient’s needs

Confidence interval 84.7%–93.3%
94%

Healthcare professional was good at listening

Confidence interval 89.8%–96.6%
88.4%

Healthcare professional treated the patient with care and concern

Confidence interval 83.1%–92.1%
98.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 96%–99.6%
92.1%

Reception and administrative team were helpful

Confidence interval 87.5%–95.1%
75.5%

Contacting the practice by phone was easy

Confidence interval 68.9%–81.1%
52.5%

Contacting the practice through its website was easy

Confidence interval 41.5%–63.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Manchester Road Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

17 September 2019GoodCQC rating history
18 June 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.