Registered from 1 April 2013.
GP practice · independent evidence profile
Dr GS Chana's Practice
20-22 High Street, Yiewsley, West Drayton, Middlesex, UB7 7DP
CQC location 1-551273565NHS organisation code E86010
A registered address may be where care is managed rather than delivered.
ODS code E86010. Data refreshed 31 August 2026.
Location and contact
20-22 High Street, Yiewsley, West Drayton, Middlesex, UB7 7DP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr GS Chana's Practice
Assessment dated 18 July 2025. Published 20 October 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed mixed feedback about the service. For example, Friends and Family Test results from January 2025 showed that out of 1,808 responses, 1,378 people rated the practice as good or very good, 189 were neutral and 241 people rated the practice as poor, very poor or didn’t know. National GP Patient Survey results from July 2025 showed that the practice was performing below average for patients being treated with care and concern and being listened to by the healthcare professional. People we spoke to were positive about the quality of their care and treatment. There was an active patient participation group (PPG) who represented the views of people using the service. We spoke to 1 member of the PPG. They told us that staff were kind and professional and that access was satisfactory. They told us that the PPG met with the practice every 6 months and that the practice listened to them and took account their views. We spoke to 4 patients during our inspection all of whom praised the service and staff. They told us that access was very good and that the digital triage system was easy to use. They told us that staff always treated them with kindness, dignity and respect.
GP Patient Survey 2026
What registered patients reported
100 completed questionnaires · 12.5% response rate.
Overall experience was good
Confidence interval 47.7%–83.7%Experience of contacting the practice was good
Confidence interval 53%–88.2%Last appointment met the patient’s needs
Confidence interval 71.4%–97.5%Healthcare professional was good at listening
Confidence interval 63.8%–94.5%Healthcare professional treated the patient with care and concern
Confidence interval 57.1%–90.8%Patient had confidence and trust in the healthcare professional
Confidence interval 72.7%–98.1%Reception and administrative team were helpful
Confidence interval 64.3%–94.3%Contacting the practice by phone was easy
Confidence interval 31%–71.1%Contacting the practice through its website was easy
Confidence interval 46.8%–86.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr GS Chana's Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 November 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.