Registered from 1 April 2013.
GP practice · independent evidence profile
Ringmead Medical Group
Birch Hill Medical Centre, Leppington, Bracknell, RG12 7WW
CQC location 1-551070847NHS organisation code K81030
A registered address may be where care is managed rather than delivered.
ODS code K81030. Data refreshed 31 August 2026.
Location and contact
Birch Hill Medical Centre, Leppington, Bracknell, RG12 7WW
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Ringmead Medical Group
Assessment dated 5 November 2025. Published 15 April 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Feedback provided to the Care Quality Commission (CQC) by people that had used the service was mixed. National data including the GP national survey also indicated that not all patients were satisfied with their experience of care and treatment from the service however, there were no significant themes within the feedback from people using the service. Feedback included difficulties obtaining annual reviews and monitoring of conditions. Other areas of feedback included delays or issues obtaining repeat prescriptions, difficulties accessing the service both online or via the telephone and that the complaints process could be simpler to understand. Positive feedback reported that patients had experienced kind, courteous and compassionate care when receiving treatment from the service. Individual clinicians were praised for their care and approach and some patients had found the methods of access to the service had operated well for their needs. This assessment included all the areas reported by patients and although some patients reported dissatisfaction with their experience, we found the provider was already aware of the concerns and had acted in response.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 31.2% response rate.
Overall experience was good
Confidence interval 25.6%–85.8%Experience of contacting the practice was good
Confidence interval 21.8%–82.5%Last appointment met the patient’s needs
Confidence interval 51.8%–98.8%Healthcare professional was good at listening
Confidence interval 44%–96.4%Healthcare professional treated the patient with care and concern
Confidence interval 41.9%–95.5%Patient had confidence and trust in the healthcare professional
Confidence interval 51%–98.7%Reception and administrative team were helpful
Confidence interval 32.3%–91.1%Contacting the practice by phone was easy
Confidence interval 5.7%–62.6%Contacting the practice through its website was easy
Confidence interval 12.8%–78.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Ringmead Medical Group
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
6 April 2017GoodCQC rating history
23 September 2016Requires improvementCQC rating history
3 January 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.