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GP practice · independent evidence profile

St John's Medical Centre

56-60 Loampit Hill, London, SE13 7SX

CQC location 1-550921798NHS organisation code G85038
Current overall CQC ratingGoodAssessment dated 20 August 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered address56-60 Loampit Hill, London, SE13 7SX

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS South East London Integrated Care Board

ODS code G85038. Data refreshed 31 August 2026.

Location and contact

56-60 Loampit Hill, London, SE13 7SX

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
65%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
68%

This service is responsive

Safe

Good
75%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for St John's Medical Centre

Assessment dated 20 August 2025. Published 26 November 2025.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We reviewed the National GP Patient Survey published in July 2025. The results indicated that the provider was performing below the national average scores for service user satisfaction in relation to equity in access, kindness, compassion and dignity and treating people as individuals. The service had undertaken a number of actions in order to address these issues, such as by increasing clinical staffing in order to allow more appointment availability. The service provided positive friends and family test (FFT) and internet platform feedback in relation to the changes that they had made.

GP Patient Survey 2026

What registered patients reported

184 completed questionnaires · 22.2% response rate.

66.3%

Overall experience was good

Confidence interval 42.1%–84.2%
59.4%

Experience of contacting the practice was good

Confidence interval 35.3%–79.6%
87.3%

Last appointment met the patient’s needs

Confidence interval 62.8%–96.6%
80.2%

Healthcare professional was good at listening

Confidence interval 55.1%–93%
80%

Healthcare professional treated the patient with care and concern

Confidence interval 54.8%–93%
92.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 69%–98.7%
70.7%

Reception and administrative team were helpful

Confidence interval 45.6%–87.5%
27.7%

Contacting the practice by phone was easy

Confidence interval 11.4%–53.3%
48.4%

Contacting the practice through its website was easy

Confidence interval 23.6%–74%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of St John's Medical Centre

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

8 November 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.