Registered from 1 April 2013.
GP practice · independent evidence profile
Noakbridge Medical Centre
Bridge Street,, Noak Bridge,, Basildon, Essex, SS15 4EZ
CQC location 1-550365710NHS organisation code F81666
A registered address may be where care is managed rather than delivered.
ODS code F81666. Data refreshed 6 September 2026.
Location and contact
Bridge Street,, Noak Bridge,, Basildon, Essex, SS15 4EZ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Noakbridge Medical Centre
Assessment dated 1 April 2025. Published 24 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were both positive and less positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey, showed that people people’s experience of kindness, compassion and dignity, and overall experience, fell below local and national averages, however people felt they were involved in decisions about their care. Feedback from people collected during our site visit was mixed, people described not always being able to see a GP when they requested to; people with physical impairments felt disadvantaged by physical features in and around the building. Positive feedback included reception staff were ‘excellent’. Feedback submitted to CQC indicated that people’s overall experience was positive, with people describing their experience as ‘excellent’ and ‘professional’. There were 2 positive reviews made by people on the NHS UK website within the last year. There was no active patient participation group (PPG) who represented the views of people using the service. The practice told us they had a campaign to actively recruit people to the group, but this had not yet been successful.
GP Patient Survey 2026
What registered patients reported
96 completed questionnaires · 21.2% response rate.
Overall experience was good
Confidence interval 52.8%–62.2%Experience of contacting the practice was good
Confidence interval 42.9%–52.3%Last appointment met the patient’s needs
Confidence interval 73.9%–82%Healthcare professional was good at listening
Confidence interval 63.8%–72.7%Healthcare professional treated the patient with care and concern
Confidence interval 60.8%–70%Patient had confidence and trust in the healthcare professional
Confidence interval 85.1%–91.3%Reception and administrative team were helpful
Confidence interval 44.4%–54%Contacting the practice by phone was easy
Confidence interval 42.9%–52.6%Contacting the practice through its website was easy
Confidence interval 56%–66.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Noakbridge Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
11 September 2017GoodCQC rating history
15 August 2016Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.