Registered from 1 April 2013.
GP practice · independent evidence profile
The Merton Medical Practice
12-17 Abbey Parade, Merton High Street, South Wimbledon, London, SW19 1DG
CQC location 1-550017768NHS organisation code H85634
A registered address may be where care is managed rather than delivered.
ODS code H85634. Data refreshed 31 August 2026.
Location and contact
12-17 Abbey Parade, Merton High Street, South Wimbledon, London, SW19 1DG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for The Merton Medical Practice
Assessment dated 2 October 2025. Published 2 February 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Patients were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed patients were satisfied with services. There was an active Patient Participation Group (PPG) who represented the views of patients using the service. Representatives from the PPG described how managers made positive changes because of feedback, for example improving the appointment booking system. Results from the Friends and Family test patients feedback (a feedback tool for people using NHS services, asking them to rate their overall experience) “The GPs and nurses are very caring and give you their time”. “Very quick response”. “Same day appointments”. Doctor took the time to go through all options”. “The practice is swift in responding to patients’ medical needs and following up treatment.” ‘All staff are very friendly and helpful”.
GP Patient Survey 2026
What registered patients reported
104 completed questionnaires · 18.9% response rate.
Overall experience was good
Confidence interval 69.3%–84.6%Experience of contacting the practice was good
Confidence interval 67.6%–83.5%Last appointment met the patient’s needs
Confidence interval 76.1%–90.1%Healthcare professional was good at listening
Confidence interval 83%–94.4%Healthcare professional treated the patient with care and concern
Confidence interval 81.2%–93.5%Patient had confidence and trust in the healthcare professional
Confidence interval 90.4%–98.4%Reception and administrative team were helpful
Confidence interval 77.4%–90.8%Contacting the practice by phone was easy
Confidence interval 50.1%–68.8%Contacting the practice through its website was easy
Confidence interval 48.6%–69.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Merton Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
12 May 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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