Registered from 1 April 2013.
GP practice · independent evidence profile
Oak Vale Medical Centre
215 Childwall Road, Liverpool, Merseyside, L15 6UT
CQC location 1-549958325NHS organisation code N82041
A registered address may be where care is managed rather than delivered.
ODS code N82041. Data refreshed 31 August 2026.
Location and contact
215 Childwall Road, Liverpool, Merseyside, L15 6UT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Oak Vale Medical Centre
Assessment dated 2 June 2025. Published 3 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The provider encouraged and used feedback from people who used the service to make improvements. Feedback we reviewed showed that patient experience of the service was positive overall in relation to the care and treatment they had received. The results of the National GP Patient Survey showed similar to and higher than average levels of patient satisfaction in areas such as patients feeling listened to, being involved in decisions about their care and treatment, being treated with care and concern, having confidence and trust in the healthcare professionals and feeling that their needs were met, including consideration of their mental wellbeing. Lower than national average scores were received in the National GP Patient Survey linked to patient satisfaction with access to the service, with lower than average scores for getting through to the practice by phone and people speaking to their preferred healthcare professional. Results for respondents being positive about their overall experience of the practice was 78%, which was higher than the national average of 75%. Recent results from the NHS Friends and Family Test, showed people overall were positive about their experience of the service.
GP Patient Survey 2026
What registered patients reported
103 completed questionnaires · 23.2% response rate.
Overall experience was good
Confidence interval 42.1%–80.1%Experience of contacting the practice was good
Confidence interval 42%–80.2%Last appointment met the patient’s needs
Confidence interval 67.3%–96.1%Healthcare professional was good at listening
Confidence interval 67.9%–96.3%Healthcare professional treated the patient with care and concern
Confidence interval 65.9%–95.4%Patient had confidence and trust in the healthcare professional
Confidence interval 72.9%–98.3%Reception and administrative team were helpful
Confidence interval 57.9%–91.5%Contacting the practice by phone was easy
Confidence interval 18.6%–56.6%Contacting the practice through its website was easy
Confidence interval 17.2%–62.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Oak Vale Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
7 January 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.