Registered from 1 April 2013.
GP practice · independent evidence profile
Prospect Surgery
The Health Centre, 20 Cleveland Square, Middlesbrough, Cleveland, TS1 2NX
CQC location 1-549668039NHS organisation code A81029
A registered address may be where care is managed rather than delivered.
ODS code A81029. Data refreshed 31 August 2026.
Location and contact
The Health Centre, 20 Cleveland Square, Middlesbrough, Cleveland, TS1 2NX
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Well-led
This service is well-led
Safe
This service is safe
Effective
This service is effective
Responsive
This service is responsive
Caring
This service is caring
Latest published evidence
Ongoing Assessment for Prospect Surgery
Assessment dated 26 February 2024. Published 14 May 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The latest GP Patient Survey data showed above average patient satisfaction for how easy it was to get through to the practice on the phone, and for availability of appointment times.
Other indicators were in line with national and local averages. Patient surveys carried out by the practice showed high levels of patient satisfaction.
The practice regularly and proactively reviewed access in order to make further improvements.
GP Patient Survey 2026
What registered patients reported
102 completed questionnaires · 17.4% response rate.
Overall experience was good
Confidence interval 82.9%–95.2%Experience of contacting the practice was good
Confidence interval 87.8%–97.8%Last appointment met the patient’s needs
Confidence interval 86.5%–97.3%Healthcare professional was good at listening
Confidence interval 92.2%–99.5%Healthcare professional treated the patient with care and concern
Confidence interval 86.7%–97.3%Patient had confidence and trust in the healthcare professional
Confidence interval 84.4%–96.3%Reception and administrative team were helpful
Confidence interval 90.3%–98.8%Contacting the practice by phone was easy
Confidence interval 77.2%–92%Contacting the practice through its website was easy
Confidence interval 53.2%–85%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Prospect Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
14 April 2022GoodCQC rating history
17 December 2021Inspected but not ratedCQC rating history
3 September 2021InadequateCQC rating history
26 July 2021Inspected but not ratedCQC rating history
20 March 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.