Registered from 1 April 2013.
GP practice · independent evidence profile
Gravesend Medical Centre
1 New Swan Yard, Gravesend, Kent, DA12 2EN
CQC location 1-549517306NHS organisation code G82780
A registered address may be where care is managed rather than delivered.
ODS code G82780. Data refreshed 31 August 2026.
Location and contact
1 New Swan Yard, Gravesend, Kent, DA12 2EN
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Gravesend Medical Centre
Assessment dated 16 January 2025. Published 15 April 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The National GP Patient Survey for 2024 received 109 responses, representing a completion rate of 22%. The results showed that the majority of respondents to the survey said that during their last appointment, the healthcare professional was good at listening to them, they were treated with care and concern, they had confidence and trust in the healthcare professional they saw or spoke with, and they were involved in decisions about their care and treatment. There was an active patient participation group (PPG) who meet to discuss and support the running of the practice. Representatives from the PPG described how they had a collaborative relationship with the managers and GPs. They described how managers made positive changes because of feedback, for example implementing a practice newsletter so that people are kept up to date on practice matters as well as being informed about health services in the area. The PPG is not reflective of the wider patient population however there are efforts to recruit further members.
GP Patient Survey 2026
What registered patients reported
87 completed questionnaires · 16% response rate.
Overall experience was good
Confidence interval 40.3%–84.8%Experience of contacting the practice was good
Confidence interval 39.3%–84.4%Last appointment met the patient’s needs
Confidence interval 53.1%–93.8%Healthcare professional was good at listening
Confidence interval 53.3%–93.3%Healthcare professional treated the patient with care and concern
Confidence interval 51.6%–92.5%Patient had confidence and trust in the healthcare professional
Confidence interval 51.8%–92.8%Reception and administrative team were helpful
Confidence interval 51.2%–92.4%Contacting the practice by phone was easy
Confidence interval 30.8%–77.9%Contacting the practice through its website was easy
Confidence interval 27.3%–80.2%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Gravesend Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
18 October 2022Requires improvementCQC rating history
29 September 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.