Registered from 1 April 2013.
GP practice · independent evidence profile
Church Lane Surgery
24 Church Lane, Brighouse, West Yorkshire, HD6 1AT
CQC location 1-549470315NHS organisation code B84011
A registered address may be where care is managed rather than delivered.
ODS code B84011. Data refreshed 1 September 2026.
Location and contact
24 Church Lane, Brighouse, West Yorkshire, HD6 1AT
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Church Lane Surgery
Assessment dated 27 May 2025. Published 13 November 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The practice encouraged and used feedback from patients who used the service to make improvements. As part of this assessment, we reviewed patient feedback data available from the National GP Patient Survey (2025) and the NHS Friends and Family Test (FFT). Feedback from the National GP Patient Survey (2025) in relation to kindness, compassion and dignity, was above national averages. We saw that 93.5% of patients felt the healthcare professional was very good or fairly good at treating them with care and concern (national average 85.6%), 89.8% felt the healthcare professional was very good or fairly good at listening to them (national average 86.9%), 94.4% had confidence and trust in the healthcare professional they saw or spoke to (national average 92.5), 95.4% felt they were involved as much as they wanted to be in decisions about their care and treatment (national average 91.2%) and 85.5% responded positively to the overall experience of their GP practice (national average 75.4%). Feedback regarding access was broadly in line with national averages and showed that 70.6% of patients responded positively to the overall experience of contacting the practice (national average 70.6%) and 51.8% responded positively to how easy it was to contact the practice by phone (national average 52.9%). The FFT data collected by the practice for the period August 2024 to August 2025, of which there were 7,108 responses, showed 95% of patients found the practice to be very good or good.
GP Patient Survey 2026
What registered patients reported
113 completed questionnaires · 32.6% response rate.
Overall experience was good
Confidence interval 59.6%–81.2%Experience of contacting the practice was good
Confidence interval 54.7%–77.4%Last appointment met the patient’s needs
Confidence interval 87.6%–98.8%Healthcare professional was good at listening
Confidence interval 73.6%–91.7%Healthcare professional treated the patient with care and concern
Confidence interval 71.1%–90%Patient had confidence and trust in the healthcare professional
Confidence interval 78%–94.2%Reception and administrative team were helpful
Confidence interval 70.6%–89.5%Contacting the practice by phone was easy
Confidence interval 32.3%–56.3%Contacting the practice through its website was easy
Confidence interval 23.1%–64%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church Lane Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
18 February 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.