Registered from 1 April 2013.
GP practice · independent evidence profile
Consett Medical Centre
Station Yard, Consett, County Durham, DH8 5YA
CQC location 1-549441837NHS organisation code A83018
A registered address may be where care is managed rather than delivered.
ODS code A83018. Data refreshed 31 August 2026.
Location and contact
Station Yard, Consett, County Durham, DH8 5YA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Consett Medical Centre
Assessment dated 6 June 2025. Published 4 September 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with the service. In the 2025 National GP Patient Survey, 77% of respondents reported a positive overall experience of their GP practice, similar to the national average of 75%. Additionally, 91% of respondents said the healthcare professional was very good or fairly good at listening to them during their last appointment. This was above the national average of 87%. Results from the NHS Friends and Family Test indicated a good level of patient satisfaction with the overall experience of care. Between April and July 2025, a total of 1,650 responses were received. Of those who responded, 91.6% said they were 'likely' or 'very likely' to recommend the GP practice to friends and family in April, 88.2% in May, 88.8% in June and 90.6% in July. Feedback from the Patient Participation Group (PPG) indicated a generally positive and constructive relationship between the practice and its patients. Members described the practice as responsive to feedback and open to dialogue, noting that proposals to improve the appointments system were well received and supported by the PPG. While collaboration appeared to be effective, there were calls to improve the layout and structure of meeting minutes. PPG members also noted that both clinical and practice matters were discussed openly, and staff—including GPs and the Practice Manager—were described as engaged and committed to service improvement. However, some concerns were raised regarding the limited diversity and size of the PPG. Staff from an aligned care home provided positive feedback regarding the standard of care delivered by Consett Medical Centre to their residents, specifically noting that the care received from the practice was of an excellent standard.
GP Patient Survey 2026
What registered patients reported
89 completed questionnaires · 21.5% response rate.
Overall experience was good
Confidence interval 46.8%–94%Experience of contacting the practice was good
Confidence interval 42.6%–92.2%Last appointment met the patient’s needs
Confidence interval 59.8%–98.8%Healthcare professional was good at listening
Confidence interval 56.5%–98.1%Healthcare professional treated the patient with care and concern
Confidence interval 56.8%–98.3%Patient had confidence and trust in the healthcare professional
Confidence interval 55.9%–97.9%Reception and administrative team were helpful
Confidence interval 58.8%–98.6%Contacting the practice by phone was easy
Confidence interval 25.6%–80.4%Contacting the practice through its website was easy
Confidence interval 30.5%–90.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Consett Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
13 January 2023Requires improvementCQC rating history
21 December 2021Inspected but not ratedCQC rating history
1 July 2016GoodCQC rating history
13 November 2014Published CQC reportSee the official record for the report
2 April 2014Published CQC reportSee the official record for the report
13 February 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.