Registered from 1 April 2013.
GP practice · independent evidence profile
Dr Sahota's Practice (The Medical Centre)
The Medical Centre, 6 The Green, West Drayton, Middlesex, UB7 7PJ
CQC location 1-549349043NHS organisation code E86004
A registered address may be where care is managed rather than delivered.
ODS code E86004. Data refreshed 31 August 2026.
Location and contact
The Medical Centre, 6 The Green, West Drayton, Middlesex, UB7 7PJ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr Sahota's Practice (The Medical Centre)
Assessment dated 1 December 2024. Published 15 April 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
Feedback we received from people about the quality of their care and treatment was mixed. Recent survey results from the National GP Patient Survey showed the practice was performing below average for patient satisfaction. The practice had drawn up an action plan to improve on this. Other sources of feedback showed that people’s satisfaction with the practice was improving since the action plan had been implemented. For example, the NHS Friends and Family Test, showed that in 2023, 53% of respondents rated the practice as ‘good’ or ‘very good’ whereas in 2024, 65% rated the practice as ‘good’ or ‘very good’. Similarly, the practice’s own survey showed improvement in patient satisfaction from a 3.7 out of 5-star rating in 2023 to a 4 out of 5 star rating in 2024. People’s experiences shared directly with CQC were both positive and negative. Themes from the negative responses included poor staff attitude, difficulties with getting appointments, people inappropriately signposted and referred, and misdiagnosis of medical conditions.
GP Patient Survey 2026
What registered patients reported
95 completed questionnaires · 15.2% response rate.
Overall experience was good
Confidence interval 53.1%–82.1%Experience of contacting the practice was good
Confidence interval 60.1%–87.5%Last appointment met the patient’s needs
Confidence interval 67.4%–92.5%Healthcare professional was good at listening
Confidence interval 55.1%–84%Healthcare professional treated the patient with care and concern
Confidence interval 54%–83.3%Patient had confidence and trust in the healthcare professional
Confidence interval 58.7%–87%Reception and administrative team were helpful
Confidence interval 63.1%–89.7%Contacting the practice by phone was easy
Confidence interval 37.6%–69.5%Contacting the practice through its website was easy
Confidence interval 47.1%–82.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr Sahota's Practice (The Medical Centre)
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
22 December 2023Requires improvementCQC rating history
9 February 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.