Registered from 1 April 2013.
GP practice · independent evidence profile
Nutgrove Villa Surgery
Nutgrove Villa, Westmorland Road, Huyton, Liverpool, Merseyside, L36 6GA
CQC location 1-549291550NHS organisation code N83633
A registered address may be where care is managed rather than delivered.
ODS code N83633. Data refreshed 31 August 2026.
Location and contact
Nutgrove Villa, Westmorland Road, Huyton, Liverpool, Merseyside, L36 6GA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Nutgrove Villa Surgery
Assessment dated 24 September 2024. Published 5 December 2024.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
During the assessment we spoke with a member of the practice Patient Participation Group (PPG) who was also a patient at the practice. We were told that patients were encouraged to make informal or formal complaints when their experience was poor. Staff were willing to listen to individual patients and the PPG, when suggestions were made for improvements. We heard how patients views and experiences were discussed at PPG meetings, so that solutions to the problems could be found.
GP Patient Survey 2026
What registered patients reported
128 completed questionnaires · 20% response rate.
Overall experience was good
Confidence interval 86.4%–92%Experience of contacting the practice was good
Confidence interval 89.7%–94.7%Last appointment met the patient’s needs
Confidence interval 85.2%–91.1%Healthcare professional was good at listening
Confidence interval 87.1%–92.7%Healthcare professional treated the patient with care and concern
Confidence interval 84%–90.2%Patient had confidence and trust in the healthcare professional
Confidence interval 92.2%–96.4%Reception and administrative team were helpful
Confidence interval 96.4%–99%Contacting the practice by phone was easy
Confidence interval 85.7%–91.6%Contacting the practice through its website was easy
Confidence interval 76.2%–88.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Nutgrove Villa Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 June 2021GoodCQC rating history
9 May 2019Requires improvementCQC rating history
19 March 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.