Registered from 1 April 2013.
GP practice · independent evidence profile
Old Bridge Surgery
Station Road, East Looe, Looe, Cornwall, PL13 1HA
CQC location 1-549234766NHS organisation code L82022
A registered address may be where care is managed rather than delivered.
ODS code L82022. Data refreshed 31 August 2026.
Location and contact
Station Road, East Looe, Looe, Cornwall, PL13 1HA
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Old Bridge Surgery
Assessment dated 7 August 2025. Published 23 December 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the General Practice Patient Survey (GPPS) and the NHS Friends and Family Test (FFT), showed people were mostly satisfied with services. We reviewed the results from the GPPS in July 2025 and found people had positive feedback about their experience at their last appointment. For example, 83.4% of people reported a good overall experience of the practice. We reviewed recent FFT from the month of July 2025. We found that the practice received responses from 486 people registered with the practice (patients). Of these, 463 (95.2%) of people were extremely likely or likely to recommend the practice to friends and family if they needed similar care or treatment and 23 (4.7%) people responded with neither, unlikely, extremely unlikely or didn’t know. There was an active patient participation group (PPG) who represented the views of people using the service.
GP Patient Survey 2026
What registered patients reported
95 completed questionnaires · 31.4% response rate.
Overall experience was good
Confidence interval 68.9%–90.9%Experience of contacting the practice was good
Confidence interval 55.6%–81.8%Last appointment met the patient’s needs
Confidence interval 73.7%–93.8%Healthcare professional was good at listening
Confidence interval 66.8%–89.7%Healthcare professional treated the patient with care and concern
Confidence interval 71.4%–92.6%Patient had confidence and trust in the healthcare professional
Confidence interval 77.5%–95.8%Reception and administrative team were helpful
Confidence interval 74.1%–94.1%Contacting the practice by phone was easy
Confidence interval 54.3%–80.8%Contacting the practice through its website was easy
Confidence interval 20.3%–63.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Old Bridge Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
30 January 2018GoodCQC rating history
8 May 2015GoodCQC rating history
5 March 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.