Registered from 1 April 2013.
GP practice · independent evidence profile
Whitley Road Medical Centre
1 Whitley Road, Collyhurst, Manchester, Greater Manchester, M40 7QH
CQC location 1-548958118NHS organisation code P84054
A registered address may be where care is managed rather than delivered.
ODS code P84054. Data refreshed 31 August 2026.
Location and contact
1 Whitley Road, Collyhurst, Manchester, Greater Manchester, M40 7QH
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is exceptionally well-led
Latest published evidence
Ongoing Assessment for Whitley Road Medical Centre
Assessment dated 14 February 2025. Published 28 July 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were very satisfied with services. There were 38 Individual responses from people and they told us that they felt they were treated “very good or fairly good by the healthcare professional that they saw at their last appointment”. People told us that they had a high level of confidence and trust in the professional that they were receiving treatment from. The respondents also told us that they felt listened to and involved as much as they wanted to be about decisions being made about their care. The PPG who represented the views of people using the service was active and were able to share views openly with the practice. Representatives from the PPG described how managers made positive changes because of feedback given to them. People told us they knew the staff by name, there was a low turnover of staff and that some of the staff had been with the service for a long time. Staff told us that they knew the people who used the service well and most of them were known on a first-name basis. People told us that they had been registered with the practice for many years and had no intention of changing. They spoke highly of the staff employed at the service and there were no negative comments received in feedback we gathered.
GP Patient Survey 2026
What registered patients reported
117 completed questionnaires · 17.5% response rate.
Overall experience was good
Confidence interval 79.6%–91.1%Experience of contacting the practice was good
Confidence interval 76%–88.8%Last appointment met the patient’s needs
Confidence interval 90.6%–98.1%Healthcare professional was good at listening
Confidence interval 92.4%–98.8%Healthcare professional treated the patient with care and concern
Confidence interval 85.3%–95%Patient had confidence and trust in the healthcare professional
Confidence interval 93.2%–99.1%Reception and administrative team were helpful
Confidence interval 79.9%–91.5%Contacting the practice by phone was easy
Confidence interval 65.9%–80.8%Contacting the practice through its website was easy
Confidence interval 62.4%–81.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Whitley Road Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
23 July 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.