Registered from 1 April 2013.
GP practice · independent evidence profile
Scorton Medical Centre
Staggs Way, Scorton, Richmond, North Yorkshire, DL10 6HB
CQC location 1-548888688NHS organisation code B82035
A registered address may be where care is managed rather than delivered.
ODS code B82035. Data refreshed 1 September 2026.
Location and contact
Staggs Way, Scorton, Richmond, North Yorkshire, DL10 6HB
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Scorton Medical Centre
Assessment dated 17 April 2026. Published 14 May 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used Scorton Medical Centre to understand their views and experience of it. This included speaking with a patient using the practice at the time of our assessment and reviewing other feedback available to us. In feedback to the CQC, people were universally positive about the quality of their care and treatment and described how staff treated them with kindness and compassion and how there were no issues with regards to accessing appointments. This positivity was also mirrored in the results of recent surveys, including the 2025 National GP Patient Survey and NHS Friends and Family feedback, which showed most people were satisfied with the practice. Healthwatch information from March 2025 to March 2026 was reviewed and showed no negative feedback. Healthwatch acts as a champion for people using health and social care services, and they receive information of concern through various channels. This includes direct feedback from individuals, reports from local Healthwatch organisations, and data gathered from engagement activities like surveys and focus groups.They analyse this information to identify trends, highlight areas needing improvement, and inform decision-makers about public experiences and concerns. Although the practice does not currently have an active Patient Participation Group (PPG), we saw that they produce a newsletter which is circulated to their patients via their website and via social media. Copies were also available in the waiting room. We also saw that the practice tried to encourage patients to join a ‘virtual PPG’ via their website and that they sent members of the group emails updating them on any changes within the practice and asking for their opinion.
GP Patient Survey 2026
What registered patients reported
112 completed questionnaires · 40.1% response rate.
Overall experience was good
Confidence interval 89%–93.7%Experience of contacting the practice was good
Confidence interval 90.5%–94.8%Last appointment met the patient’s needs
Confidence interval 98.3%–99.8%Healthcare professional was good at listening
Confidence interval 95%–98%Healthcare professional treated the patient with care and concern
Confidence interval 89.9%–94.3%Patient had confidence and trust in the healthcare professional
Confidence interval 99.3%–100%Reception and administrative team were helpful
Confidence interval 90.4%–94.7%Contacting the practice by phone was easy
Confidence interval 89.7%–94.3%Contacting the practice through its website was easy
Confidence interval 80.5%–89.1%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Scorton Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
18 October 2017GoodCQC rating history
23 June 2017GoodCQC rating history
17 December 2015Requires improvementCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.