Registered from 1 April 2013.
GP practice · independent evidence profile
Dr P Kumar & Partners
Merritt Medical Centre, Merritt Gardens, Chessington, Surrey, KT9 2GY
CQC location 1-548397240NHS organisation code H84050
A registered address may be where care is managed rather than delivered.
ODS code H84050. Data refreshed 31 August 2026.
Location and contact
Merritt Medical Centre, Merritt Gardens, Chessington, Surrey, KT9 2GY
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Dr P Kumar & Partners
Assessment dated 6 July 2026. Published 27 August 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. This included speaking with people using the service at the time of our assessment and reviewing other feedback available to us. People were positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. This was mirrored in the results of recent surveys, including the 2026 National GP Patient Survey, which showed most people were satisfied. At the time of our assessment, there was no active Patient Participation Group (PPG) to represent the views of people using the service. However, the practice detailed the attempts it had made to encourage recruitment, including displaying information about the group prominently within the waiting areas, providing details which were available on the practice website, and sending invitations to join within their new patient registration forms. Staff also continue to promote the opportunity for patients to participate whenever appropriate.
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 26.1% response rate.
Overall experience was good
Confidence interval 83.6%–93.9%Experience of contacting the practice was good
Confidence interval 77.7%–89.9%Last appointment met the patient’s needs
Confidence interval 91.7%–98.5%Healthcare professional was good at listening
Confidence interval 86.7%–95.9%Healthcare professional treated the patient with care and concern
Confidence interval 83.1%–93.9%Patient had confidence and trust in the healthcare professional
Confidence interval 91.5%–98.4%Reception and administrative team were helpful
Confidence interval 81.1%–92.3%Contacting the practice by phone was easy
Confidence interval 59.8%–75.8%Contacting the practice through its website was easy
Confidence interval 71.7%–87%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Dr P Kumar & Partners
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 June 2019GoodCQC rating history
16 July 2018Requires improvementCQC rating history
1 October 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.