Registered from 1 April 2013.
GP practice · independent evidence profile
Stephenson Park Health Group
Station Road, Forest Hall, Newcastle Upon Tyne, Tyne and Wear, NE12 9BQ
CQC location 1-548310473NHS organisation code A87007
A registered address may be where care is managed rather than delivered.
ODS code A87007. Data refreshed 31 August 2026.
Location and contact
Station Road, Forest Hall, Newcastle Upon Tyne, Tyne and Wear, NE12 9BQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Stephenson Park Health Group
Assessment dated 12 November 2025. Published 5 June 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. According to the 2025 National GP Patient Survey, 82% of patients who responded reported a good overall experience with the practice, above the national average of 75%. Additionally, 93% of those who responded said the healthcare professionals they saw or spoke with treated them with care and concern, compared to the national average of 86%. Furthermore, 98% of respondents reported that their needs were met, which is above the national average of 90%. Between December 2025 and March 2026, 434 patients responded to the Friends and Family Test. Feedback was positive, with over 87% of respondents rating the service as good or very good. Feedback from the aligned care home indicated that residents received safe and appropriate care. Communication was described as good, and overall care met residents’ needs. We were advised that GP visit frequency had reduced; however, residents had access to twice-weekly ward rounds from a frailty nurse, which supported ongoing care. Patient Participation Group (PPG) feedback indicated that no meetings had been held for over a year, with a desire expressed for the group to be reinstated, highlighting an opportunity for the practice to strengthen patient engagement.
GP Patient Survey 2026
What registered patients reported
103 completed questionnaires · 26.6% response rate.
Overall experience was good
Confidence interval 43.6%–86.7%Experience of contacting the practice was good
Confidence interval 39.6%–84.1%Last appointment met the patient’s needs
Confidence interval 65.6%–98%Healthcare professional was good at listening
Confidence interval 69.2%–99%Healthcare professional treated the patient with care and concern
Confidence interval 69.3%–99%Patient had confidence and trust in the healthcare professional
Confidence interval 72%–99.5%Reception and administrative team were helpful
Confidence interval 58.5%–95.3%Contacting the practice by phone was easy
Confidence interval 33.6%–80%Contacting the practice through its website was easy
Confidence interval 10.5%–73.5%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Stephenson Park Health Group
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
21 January 2016GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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