Registered from 1 April 2013.
GP practice · independent evidence profile
Cleckheaton Group Practice
Cross Church Street, Cleckheaton, West Yorkshire, BD19 3RQ
CQC location 1-548224887NHS organisation code B85021
A registered address may be where care is managed rather than delivered.
ODS code B85021. Data refreshed 1 September 2026.
Location and contact
Cross Church Street, Cleckheaton, West Yorkshire, BD19 3RQ
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Cleckheaton Group Practice
Assessment dated 27 January 2025. Published 24 April 2025.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
The practice encouraged and used feedback from patients who used the service to make improvements. Overall, patients were positive about the quality of their care and treatment. As part of this assessment, we reviewed patient feedback from the NHS Friends and Family Test (FFT) and National GP Patient Survey (2024). The FFT data collected by the practice for the period 1 February 2024 to 31 January 2025, of which there were 3645 responses, showed 89% of patients found the practice to be very good or good and 6% found the practice to be poor or very poor. The remainder of patients, 5%, responded that the practice was neither good nor poor or they did not know. Feedback from the National GP Patient Survey, based on 106 responses, showed that patient outcomes were broadly in line with national averages. We found in relation to access, 62.8% (national average 67.3%) responded positively to the overall experience of contacting their GP practice. Similarly, in relation to respondents feeling the practice showed kindness, compassion and dignity and treated people as individuals, 77.8% (national average 85.3%) stated that during their last appointment, the healthcare professional was very good or fairly good at treating them with care and concern, and 85% (national average 90.9%) stated that during their last appointment they were involved as much as they wanted to be in decisions about their care and treatment. We also asked the practice to invite patients to share their experience of the service they received via the Give Feedback on Care form on the Care Quality Commission’s website. We received 1 response which was positive about the care they received from staff.
GP Patient Survey 2026
What registered patients reported
97 completed questionnaires · 25.1% response rate.
Overall experience was good
Confidence interval 60.9%–83.6%Experience of contacting the practice was good
Confidence interval 51.7%–76.2%Last appointment met the patient’s needs
Confidence interval 75.9%–93.7%Healthcare professional was good at listening
Confidence interval 68.6%–89.2%Healthcare professional treated the patient with care and concern
Confidence interval 71.2%–90.9%Patient had confidence and trust in the healthcare professional
Confidence interval 75.9%–93.7%Reception and administrative team were helpful
Confidence interval 67.7%–88.6%Contacting the practice by phone was easy
Confidence interval 27.1%–52.5%Contacting the practice through its website was easy
Confidence interval 28.1%–65.6%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Cleckheaton Group Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
15 December 2022GoodCQC rating history
7 November 2016GoodCQC rating history
1 July 2014Published CQC reportSee the official record for the report
30 October 2013Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.