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GP practice · independent evidence profile

Sidley Medical Practice

Sidley Surgery, 44 Turkey Road, Bexhill On Sea, East Sussex, TN39 5HE

CQC location 1-548142641NHS organisation code G81041
Current overall CQC ratingInadequateAssessment dated 31 January 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressSidley Surgery, 44 Turkey Road, Bexhill On Sea, East Sussex, TN39 5HE

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Surrey and Sussex Integrated Care Board

ODS code G81041. Data refreshed 31 August 2026.

Location and contact

Sidley Surgery, 44 Turkey Road, Bexhill On Sea, East Sussex, TN39 5HE

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Requires Improvement
50%

This service is not always caring

Effective

Inadequate
33%

This service is not effective

Responsive

Requires Improvement
50%

This service is not always responsive

Safe

Inadequate
25%

This service is not safe

Well-led

Inadequate
25%

This service is not well-led

Latest published evidence

Ongoing Assessment for Sidley Medical Practice

Assessment dated 31 January 2025. Published 5 June 2025.

What CQC reported

The service is performing badly and we've taken action against the person or organisation that runs it.

People’s experience

People told us they experienced difficulties getting an appointment. When we arrived for the site visit, we saw people queuing outside the premises from 07:30. They told us they had no confidence in getting an appointment unless they attended in person on the day. People told us they experienced delays in getting prescriptions and did not receive continuity in their care from clinicians.

GP Patient Survey 2026

What registered patients reported

116 completed questionnaires · 35% response rate.

53.9%

Overall experience was good

Confidence interval 40.6%–66.6%
50%

Experience of contacting the practice was good

Confidence interval 37%–63.1%
76.7%

Last appointment met the patient’s needs

Confidence interval 63.3%–86.2%
75.9%

Healthcare professional was good at listening

Confidence interval 62.6%–85.6%
72.7%

Healthcare professional treated the patient with care and concern

Confidence interval 59%–83.1%
82%

Patient had confidence and trust in the healthcare professional

Confidence interval 69.1%–90.2%
76.9%

Reception and administrative team were helpful

Confidence interval 63.7%–86.4%
25.6%

Contacting the practice by phone was easy

Confidence interval 15.4%–39.3%
23.7%

Contacting the practice through its website was easy

Confidence interval 11.5%–42.7%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Sidley Medical Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

26 September 2018GoodCQC rating history
8 February 2018GoodCQC rating history
12 September 2017Inspected but not ratedCQC rating history
28 July 2017Requires improvementCQC rating history
11 January 2017Requires improvementCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.