Registered from 1 April 2013.
GP practice · independent evidence profile
Gnosall Surgery
Brookhouse Road, Gnosall, Stafford, Staffordshire, ST20 0GP
CQC location 1-547913955NHS organisation code M83070
A registered address may be where care is managed rather than delivered.
ODS code M83070. Data refreshed 31 August 2026.
Location and contact
Brookhouse Road, Gnosall, Stafford, Staffordshire, ST20 0GP
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Gnosall Surgery
Assessment dated 6 November 2025. Published 18 May 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. There was an active patient participation group (PPG) who represented the views of people using the service. Representatives from the PPG described how managers made positive changes because of feedback. The PPG met alternate months at the practice and held an annual general meeting. There were 24 members who regularly attended the group, which included patients with heath and other professional backgrounds. They reported that they felt valued by the practice team who listened to their views and provided feedback opportunities in respect of any proposed improvements or changes. The practice and PPG maintained an information board in the practice waiting area, displaying various health promotion and awareness initiatives available to patients. The PPG had its own website and website editor. Feedback was received directly from patients to the Care Quality Commission via ‘Give Feed Back on Care.’ This highlighted both positive and mixed patient views on the care and service from the practice team, with some GPs and practitioners singled out for praise. The mixed less positive element was on referral timeliness and the attitude of a GP approach. Staff across the practice were described as helpful, kind and responsive. The online triage system was noted as efficient, and easy to use, contributing to positive patient experiences.
GP Patient Survey 2026
What registered patients reported
106 completed questionnaires · 34.3% response rate.
Overall experience was good
Confidence interval 87.4%–98.3%Experience of contacting the practice was good
Confidence interval 80.4%–94.9%Last appointment met the patient’s needs
Confidence interval 88.3%–98.7%Healthcare professional was good at listening
Confidence interval 91.1%–99.5%Healthcare professional treated the patient with care and concern
Confidence interval 89.5%–99.1%Patient had confidence and trust in the healthcare professional
Confidence interval 90.8%–99.4%Reception and administrative team were helpful
Confidence interval 93.2%–99.9%Contacting the practice by phone was easy
Confidence interval 78.5%–94.1%Contacting the practice through its website was easy
Confidence interval 71.7%–96%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Gnosall Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
7 February 2017GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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