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GP practice · independent evidence profile

Lower Gornal Medical Practice

Bull Street,, Lower Gornal,, Dudley, West Midlands, DY3 2NQ

CQC location 1-547781085NHS organisation code M87015
Current overall CQC ratingRequires improvementAssessment dated 9 June 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressBull Street,, Lower Gornal,, Dudley, West Midlands, DY3 2NQ

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Black Country Integrated Care Board

ODS code M87015. Data refreshed 31 August 2026.

Location and contact

Bull Street,, Lower Gornal,, Dudley, West Midlands, DY3 2NQ

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Requires Improvement
58%

This service is not always effective

Responsive

Good
68%

This service is responsive

Safe

Requires Improvement
47%

This service is not always safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for Lower Gornal Medical Practice

Assessment dated 9 June 2025. Published 18 August 2025.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive in the quality of their care and treatment. Recent survey findings such as the National GP Patient Survey and the NHS Friends and Family Test indicated high levels of satisfaction with the services provided. An active Patient Participation Group (PPG) was in place, giving patients a voice. One PPG member shared that their input was acknowledged and, where possible, acted upon. They also described the practice as transparent and responsive. The group collaborated with the practice and the local community, creating newsletters and organising events aimed at promoting health awareness.

GP Patient Survey 2026

What registered patients reported

107 completed questionnaires · 24.8% response rate.

75%

Overall experience was good

Confidence interval 63.5%–83.8%
80.7%

Experience of contacting the practice was good

Confidence interval 69.6%–88.4%
91.8%

Last appointment met the patient’s needs

Confidence interval 82.6%–96.4%
84.6%

Healthcare professional was good at listening

Confidence interval 73.8%–91.5%
82.6%

Healthcare professional treated the patient with care and concern

Confidence interval 71.4%–89.9%
88.7%

Patient had confidence and trust in the healthcare professional

Confidence interval 78.6%–94.3%
90.2%

Reception and administrative team were helpful

Confidence interval 80.6%–95.4%
60.2%

Contacting the practice by phone was easy

Confidence interval 48.2%–71.1%
43.2%

Contacting the practice through its website was easy

Confidence interval 25.5%–62.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Lower Gornal Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

18 January 2017Inspected but not ratedCQC rating history
6 April 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.