Registered from 1 April 2013.
GP practice · independent evidence profile
Hartland Way Surgery
1 Hartland Way, Shirley, Croydon, Surrey, CR0 8RG
CQC location 1-547564741NHS organisation code H83029
A registered address may be where care is managed rather than delivered.
ODS code H83029. Data refreshed 31 August 2026.
Location and contact
1 Hartland Way, Shirley, Croydon, Surrey, CR0 8RG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
GP Patient Survey 2026
What registered patients reported
99 completed questionnaires · 27.7% response rate.
Overall experience was good
Confidence interval 80.6%–89%Experience of contacting the practice was good
Confidence interval 76.5%–85.7%Last appointment met the patient’s needs
Confidence interval 83%–91%Healthcare professional was good at listening
Confidence interval 82.2%–90.3%Healthcare professional treated the patient with care and concern
Confidence interval 81.4%–89.8%Patient had confidence and trust in the healthcare professional
Confidence interval 85.7%–93%Reception and administrative team were helpful
Confidence interval 90.4%–96.2%Contacting the practice by phone was easy
Confidence interval 73.6%–83.3%Contacting the practice through its website was easy
Confidence interval 57.3%–72.9%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Hartland Way Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
24 June 2021Requires improvementCQC rating history
7 January 2020Requires improvementCQC rating history
22 June 2016GoodCQC rating history
15 July 2022Published CQC reportSee the official record for the report
12 February 2014Published CQC reportSee the official record for the report
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.