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GP practice · independent evidence profile

Dr Raju and Partners

Meir Primary Care Centre, Weston Road, Stoke On Trent, Staffordshire, ST3 6AB

CQC location 1-547553559NHS organisation code M83100
Current overall CQC ratingGoodAssessment dated 19 May 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered addressMeir Primary Care Centre, Weston Road, Stoke On Trent, Staffordshire, ST3 6AB

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Staffordshire and Stoke-on-Trent Integrated Care Board

ODS code M83100. Data refreshed 31 August 2026.

Location and contact

Meir Primary Care Centre, Weston Road, Stoke On Trent, Staffordshire, ST3 6AB

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
80%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
79%

This service is responsive

Safe

Good
66%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Dr P D Miles

Assessment dated 19 May 2026. Published 1 July 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed patient feedback to understand their views and experiences of the service. This included feedback received through the CQC’s Give Feedback on Care process and the Friends and Family Test. People were overwhelmingly positive about the quality of their care, describing staff as friendly, respectful, efficient, helpful, kind, understanding, and compassionate. These findings were mirrored in the results of the 2025 National GP Patient Survey. Across the 7 indicators we reviewed, patient satisfaction was higher or significantly higher than national averages. For example, 99% of respondents rated their overall experience of the GP practice positively, significantly exceeding the national average of 75%. The practice had an active Patient Participation Group (PPG) that represented the views of people using the service. A PPG representative reported feeling valued by the practice and highlighted their collaborative work on community events such as vaccination sessions and well-person clinics.

GP Patient Survey 2026

What registered patients reported

90 completed questionnaires · 23.9% response rate.

97.9%

Overall experience was good

Confidence interval 94.5%–99.2%
96.7%

Experience of contacting the practice was good

Confidence interval 92.8%–98.5%
99%

Last appointment met the patient’s needs

Confidence interval 95.9%–99.7%
96.2%

Healthcare professional was good at listening

Confidence interval 92.1%–98.2%
96.8%

Healthcare professional treated the patient with care and concern

Confidence interval 92.8%–98.6%
100%

Patient had confidence and trust in the healthcare professional

Confidence interval 97.7%–100%
99.1%

Reception and administrative team were helpful

Confidence interval 96.2%–99.8%
92.2%

Contacting the practice by phone was easy

Confidence interval 87.1%–95.4%
61.7%

Contacting the practice through its website was easy

Confidence interval 44.7%–76.2%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Dr Raju and Partners

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

14 August 2017GoodCQC rating history
24 October 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.