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GP practice · independent evidence profile

Grayshott Surgery

Boundary Road, Grayshott, Hindhead, Surrey, GU26 6TY

CQC location 1-547544787NHS organisation code H81076
Current overall CQC ratingGoodAssessment dated 5 November 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressBoundary Road, Grayshott, Hindhead, Surrey, GU26 6TY

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Surrey and Sussex Integrated Care Board

ODS code H81076. Data refreshed 31 August 2026.

Location and contact

Boundary Road, Grayshott, Hindhead, Surrey, GU26 6TY

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
0%

This service is caring

Effective

Good
0%

This service is effective

Responsive

Good
0%

This service is responsive

Safe

Good
78%

This service is safe

Well-led

Good
79%

This service is well-led

Latest published evidence

Ongoing Assessment for Grayshott Surgery

Assessment dated 5 November 2025. Published 20 January 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

We did not seek feedback from patients who use the service as part of this assessment. However, recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed patients were satisfied with services.

GP Patient Survey 2026

What registered patients reported

106 completed questionnaires · 34.1% response rate.

89.5%

Overall experience was good

Confidence interval 78.7%–95.1%
87.2%

Experience of contacting the practice was good

Confidence interval 76.1%–93.6%
93.6%

Last appointment met the patient’s needs

Confidence interval 83.8%–97.7%
89.4%

Healthcare professional was good at listening

Confidence interval 78.4%–95.1%
91.2%

Healthcare professional treated the patient with care and concern

Confidence interval 80.8%–96.3%
98.3%

Patient had confidence and trust in the healthcare professional

Confidence interval 90.6%–99.7%
95.5%

Reception and administrative team were helpful

Confidence interval 86.4%–98.6%
74.6%

Contacting the practice by phone was easy

Confidence interval 60.7%–84.7%
79.3%

Contacting the practice through its website was easy

Confidence interval 65.3%–88.6%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Grayshott Surgery

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

12 July 2023Requires improvementCQC rating history
21 October 2016GoodCQC rating history
24 May 2016Requires improvementCQC rating history
6 September 2014Published CQC reportSee the official record for the report
12 March 2014Published CQC reportSee the official record for the report

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.