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GP practice · independent evidence profile

St Johns Wood Medical Practice

Hospital of St John & St Elizabeth, Brampton House, 60 Grove End Road, St John's Wood, London, NW8 9NH

CQC location 1-547469382NHS organisation code E87609
Current overall CQC ratingRequires improvementAssessment dated 1 October 2025
Active registrationRegistered

Registered from 1 April 2013.

Registered addressHospital of St John & St Elizabeth, Brampton House, 60 Grove End Road, St John's Wood, London, NW8 9NH

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS West and North London Integrated Care Board

ODS code E87609. Data refreshed 31 August 2026.

Location and contact

Hospital of St John & St Elizabeth, Brampton House, 60 Grove End Road, St John's Wood, London, NW8 9NH

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
63%

This service is effective

Responsive

Good
71%

This service is responsive

Safe

Requires Improvement
53%

This service is not always safe

Well-led

Requires Improvement
61%

This service is not always well-led

Latest published evidence

Ongoing Assessment for St Johns Wood Medical Practice

Assessment dated 1 October 2025. Published 3 June 2026.

What CQC reported

The service is not performing as well as it should and we have told the service how it must improve.

People’s experience

People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey 2025 and the NHS Friends and Family Test, showed people were satisfied with services. Feedback from experience of care online form received by CQC was positive. We contacted patient participation group (PPG) members who represented the views of people using the service and the feedback was positive. Patients we spoke to during the site visit informed CQC that they were satisfied with the care they receive from at this location. Patients informed CQC that they found the staff very helpful, kind and compassionate. However, there were other patients who informed us that how they followed up on patients and shared information to make informed decisions about their health conditions could be improved.

GP Patient Survey 2026

What registered patients reported

105 completed questionnaires · 13.9% response rate.

86.2%

Overall experience was good

Confidence interval 56.9%–96.7%
79.8%

Experience of contacting the practice was good

Confidence interval 50.2%–93.9%
88%

Last appointment met the patient’s needs

Confidence interval 58.2%–97.5%
84.3%

Healthcare professional was good at listening

Confidence interval 54.5%–96%
85.4%

Healthcare professional treated the patient with care and concern

Confidence interval 55.6%–96.5%
90.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 61.7%–98.4%
89.1%

Reception and administrative team were helpful

Confidence interval 60.2%–97.8%
69.4%

Contacting the practice by phone was easy

Confidence interval 38.8%–89.1%
63.3%

Contacting the practice through its website was easy

Confidence interval 30.8%–87%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of St Johns Wood Medical Practice

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Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

4 October 2017GoodCQC rating history
9 April 2015GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.