Registered from 1 April 2013.
GP practice · independent evidence profile
Prince Avenue Surgery
3 Prince Avenue, Southend On Sea, Essex, SS2 6RL
CQC location 1-546095333NHS organisation code F81092
A registered address may be where care is managed rather than delivered.
ODS code F81092. Data refreshed 6 September 2026.
Location and contact
3 Prince Avenue, Southend On Sea, Essex, SS2 6RL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Prince Avenue Surgery
Assessment dated 26 September 2025. Published 24 February 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. For example, the percentage of respondents to the National GP Patient Survey (2025), who stated that during their last appointment they had confidence and trust in the healthcare professional they saw or spoke to was 93% and the percentage of respondents in the same National GP Patient Survey (2025), who responded positively to the overall experience of contacting their GP practice was 77.5%. Both of these indicator results were above local and national averages. There was a patient participation group (PPG) in place, and the practice had been creative in communication methods to attract an increase in membership and a wider, more diverse representation. They had set up a virtual PPG to enable those who were not able to attend meetings to be able to engage with the practice and share information.
GP Patient Survey 2026
What registered patients reported
107 completed questionnaires · 28.5% response rate.
Overall experience was good
Confidence interval 77.4%–86.8%Experience of contacting the practice was good
Confidence interval 75%–84.8%Last appointment met the patient’s needs
Confidence interval 89.8%–96.1%Healthcare professional was good at listening
Confidence interval 85.7%–93.2%Healthcare professional treated the patient with care and concern
Confidence interval 82.9%–91.1%Patient had confidence and trust in the healthcare professional
Confidence interval 86.6%–93.9%Reception and administrative team were helpful
Confidence interval 86.1%–93.5%Contacting the practice by phone was easy
Confidence interval 63.4%–75%Contacting the practice through its website was easy
Confidence interval 29.4%–47.7%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Prince Avenue Surgery
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
1 October 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
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