Registered from 1 April 2013.
GP practice · independent evidence profile
Church Langley Medical Centre
Church Langley Way,, Harlow, Essex, CM17 9TG
CQC location 1-546000669NHS organisation code F81078
A registered address may be where care is managed rather than delivered.
ODS code F81078. Data refreshed 6 September 2026.
Location and contact
Church Langley Way,, Harlow, Essex, CM17 9TG
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is not always caring
Effective
This service is not always effective
Responsive
This service is not always responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for Church Langley Medical Centre
Assessment dated 24 July 2024. Published 26 September 2025.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People’s feedback showed that their overall experience was very mixed. We reviewed a variety of information from significant events and complaints submitted by the practice, complaints and feedback sent to CQC prior to and during the inspection, practice survey results and verified NHS feedback. We also reviewed patient feedback from the 2024 National Patient GP survey and data they submitted as part of their Friends and Family test surveys throughout the past year. We reviewed a combination of 40 complaints and sent to CQC complaints and comments as part of our pre-inspection feedback request. We spoke to members of the Patient Participation Group (PPG) on the day of inspection and obtained staff feedback. The people’s experience referred to in this report relates to either one of these types of feedback.
GP Patient Survey 2026
What registered patients reported
95 completed questionnaires · 23.1% response rate.
Overall experience was good
Confidence interval 40.3%–71%Experience of contacting the practice was good
Confidence interval 38.9%–70.2%Last appointment met the patient’s needs
Confidence interval 64.2%–90.4%Healthcare professional was good at listening
Confidence interval 61.1%–88.4%Healthcare professional treated the patient with care and concern
Confidence interval 56.2%–85.1%Patient had confidence and trust in the healthcare professional
Confidence interval 72.7%–95.2%Reception and administrative team were helpful
Confidence interval 51.6%–81.9%Contacting the practice by phone was easy
Confidence interval 31.8%–64.5%Contacting the practice through its website was easy
Confidence interval 44.6%–80.8%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Church Langley Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
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No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 March 2024InadequateCQC rating history
11 June 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.