Registered from 1 April 2013.
GP practice · independent evidence profile
The Limes Medical Centre
The Plain, Epping, Essex, CM16 6TL
CQC location 1-545762238NHS organisation code F81043
A registered address may be where care is managed rather than delivered.
ODS code F81043. Data refreshed 6 September 2026.
Location and contact
The Plain, Epping, Essex, CM16 6TL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is not always safe
Well-led
This service is not always well-led
Latest published evidence
Ongoing Assessment for The Limes Medical Centre
Assessment dated 26 February 2025. Published 30 April 2026.
What CQC reported
The service is not performing as well as it should and we have told the service how it must improve.
People’s experience
People’s feedback showed that their overall experience of the quality of their care and treatment was mixed. We reviewed a variety of information from significant events and complaints submitted by the practice, complaints and feedback sent to CQC prior to and during the inspection, practice survey results and verified online NHS patient reviews. We also reviewed patient feedback from the 2024 National Patient GP survey and data submitted by the provider. Feedback showed people were generally satisfied with services such as the care received but quality of care and access was an issue. Positive patient experiences also emphasised courteous and helpful reception staff, efficient telephone systems, caring clinical interactions and smooth on-site experiences such as parking and waiting times. There was an active patient participation group (PPG) of 600 virtual members who represented the views of people using the service. Representatives from the PPG described how managers made positive changes in response to patient feedback.
GP Patient Survey 2026
What registered patients reported
111 completed questionnaires · 32.6% response rate.
Overall experience was good
Confidence interval 28.8%–69.8%Experience of contacting the practice was good
Confidence interval 20.3%–60.5%Last appointment met the patient’s needs
Confidence interval 69%–97.4%Healthcare professional was good at listening
Confidence interval 57.8%–92.2%Healthcare professional treated the patient with care and concern
Confidence interval 59.1%–92.8%Patient had confidence and trust in the healthcare professional
Confidence interval 62.4%–94.7%Reception and administrative team were helpful
Confidence interval 43.2%–82.5%Contacting the practice by phone was easy
Confidence interval 6%–38.9%Contacting the practice through its website was easy
Confidence interval 3.2%–52.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of The Limes Medical Centre
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
5 February 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.