Check My GPCare ratings, made clear
Search by postcode

GP practice · independent evidence profile

Sabden & Whalley Medical Group

42 King Street, Whalley, Clitheroe, Lancashire, BB7 9SL

CQC location 1-545680228NHS organisation code P81017
Current overall CQC ratingGoodAssessment dated 28 May 2026
Active registrationRegistered

Registered from 1 April 2013.

Registered address42 King Street, Whalley, Clitheroe, Lancashire, BB7 9SL

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Lancashire and South Cumbria Integrated Care Board

ODS code P81017. Data refreshed 31 August 2026.

Location and contact

42 King Street, Whalley, Clitheroe, Lancashire, BB7 9SL

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
72%

This service is safe

Well-led

Good
75%

This service is well-led

Latest published evidence

Ongoing Assessment for Sabden & Whalley Medical Group

Assessment dated 28 May 2026. Published 20 July 2026.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the service. People were usually positive about the quality of their care and treatment. They described how staff treated them with kindness and compassion and respected their privacy. The 2025 National GP Patient Survey showed 76% of patients had a good overall experience of the practice. This was compared to 78% locally and 75% nationally. Recent Friends and Family Test results were also positive, with most people saying they thought the practice was very good.

GP Patient Survey 2026

What registered patients reported

120 completed questionnaires · 34.9% response rate.

87.6%

Overall experience was good

Confidence interval 73.8%–94.7%
82.5%

Experience of contacting the practice was good

Confidence interval 67.7%–91.4%
93.5%

Last appointment met the patient’s needs

Confidence interval 80.9%–98%
92.5%

Healthcare professional was good at listening

Confidence interval 79.9%–97.5%
93.5%

Healthcare professional treated the patient with care and concern

Confidence interval 81.2%–98%
96.8%

Patient had confidence and trust in the healthcare professional

Confidence interval 85.8%–99.3%
88.7%

Reception and administrative team were helpful

Confidence interval 75.1%–95.4%
84.9%

Contacting the practice by phone was easy

Confidence interval 70.1%–93.1%
71.5%

Contacting the practice through its website was easy

Confidence interval 41.6%–89.9%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Sabden & Whalley Medical Group

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

New

No approved community reviews yet.

Be the first to share a useful, factual experience.

Leave a review

Share your experience

Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

23 May 2017GoodCQC rating history
8 November 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.