Registered from 1 April 2013.
GP practice · independent evidence profile
Branch End Surgery
Branch End,, Stocksfield, Northumberland, NE43 7LL
CQC location 1-545581747NHS organisation code A84047
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A registered address may be where care is managed rather than delivered.
Area information from the registered record does not establish who funds or commissions this service. ODS code A84047. Data refreshed 19 October 2026.
Location and contact
Branch End,, Stocksfield, Northumberland, NE43 7LL
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is caring
Effective
This service is effective
Responsive
This service is responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Branch End Surgery
Assessment dated 22 July 2026. Published 17 September 2026.
What CQC reported
The service is performing well and meeting our expectations.
People’s experience
As part of our assessment, we reviewed feedback from people who used the service to understand their views and experience of the practice. This included feedback received by CQC, data from the National GP Patient Survey and the NHS Friends and Family test. People spoke very positively about the quality of care and treatment they received. They consistently described staff as kind, compassionate and respectful, and told us their privacy and dignity were maintained. Results from the National GP Patient Survey (January to March 2026) demonstrated high levels of patient satisfaction. Overall, 93% of respondents reported a positive experience of the practice, compared with the national average of 77%. Feedback from the NHS Friends and Family Test also reflected very positive patient experiences. In the 3 months preceding the assessment, the practice achieved consistently high results, with 93% of respondents rating the provider as good or very good in May, increasing to 95% in June and July 2026. Across all 3 months, the most frequently selected rating was very good. These results provided further evidence that people were highly satisfied with the care and support they received from the practice. There was an active patient participation group (PPG) who represented the views of people using the practice. Representatives from the Patient Participation Group (PPG) described how practice leaders responded positively to feedback and used it to drive improvements. For example, the practice manager had proactively engaged with local schools to explore opportunities to recruit younger PPG members and gather the views of younger people. Leaders also ensured that members were kept fully informed about the practice and any changes maintaining open communication and involvement in the development of the practice. Leaders from the aligned care homes also provided consistently positive feedback about the practice. They told us that staff delivered high-quality care and support to care home staff, residents, and their families. The practice team was described as responsive, accessible, professional, caring and helpful. Care home representatives particularly highlighted the strong relationships developed between practice staff and residents, noting that clinicians took the time to get to know people as individuals and understand their needs.
GP Patient Survey 2026
What registered patients reported
122 completed questionnaires · 39.6% response rate.
Overall experience was good
Confidence interval 89.3%–95.1%Experience of contacting the practice was good
Confidence interval 84.3%–91.4%Last appointment met the patient’s needs
Confidence interval 92.9%–97.5%Healthcare professional was good at listening
Confidence interval 93.2%–97.7%Healthcare professional treated the patient with care and concern
Confidence interval 93.3%–97.8%Patient had confidence and trust in the healthcare professional
Confidence interval 97.9%–99.9%Reception and administrative team were helpful
Confidence interval 95.1%–98.8%Contacting the practice by phone was easy
Confidence interval 88.9%–94.9%Contacting the practice through its website was easy
Confidence interval 71.2%–86.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
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Community experiences
Patient reviews of Branch End Surgery
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Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
28 November 2019GoodCQC rating history
29 June 2016GoodCQC rating history
22 January 2015GoodCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.