Registered from 1 October 2018.
Dentist · independent evidence profile
Deneholme Dental Practice
Durham Road North, Birtley, Chester Le Street, County Durham, DH3 1LE
A registered address may be where care is managed rather than delivered.
ODS code V01633. Data refreshed 31 August 2026.
Location and contact
Durham Road North, Birtley, Chester Le Street, County Durham, DH3 1LE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
The service has met the regulations
Effective
The service has met the regulations
Responsive
The service has met the regulations
Safe
The service has met the regulations
Well-led
The service has met the regulations
Latest published evidence
Ongoing Assessment for Deneholme Dental Practice
Assessment dated 29 July 2025. Published 3 December 2025.
What CQC reported
Not applicable
People’s experience
On the day of our inspection, we spoke with and saw patient feedback from a further 7 patients. Patient feedback provided a positive view of the dental team and care provided by the practice. Comments included, “The service has been excellent for our whole family…” “All staff are professional and caring the Dentist is able to put me at ease…” “Great service, with excellent customer care…” “…The practice is very pleasant, helpful and approachable.” Patients commented positively about the standards of cleanliness. “…The environment was very hygienic, and the staff are caring and polite.” “Everywhere is safe and hygienic…” Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed. “…Appointments are prompt.” Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care. “…The staff treat the whole family with respect and provide good information and updates of our dental status…” Patients told us that when they were prescribed medicines, sufficient information was given. Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources. The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.
Community experiences
Patient reviews of Deneholme Dental Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Regulated activities
Specialisms
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.