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GP practice · independent evidence profile

Millrise Medical Practice

Millrise Road, Milton, Stoke On Trent, Staffordshire, ST2 7BW

CQC location 1-545508014NHS organisation code M83061
Current overall CQC ratingGoodAssessment dated 4 April 2024
Active registrationRegistered

Registered from 1 April 2013.

Registered addressMillrise Road, Milton, Stoke On Trent, Staffordshire, ST2 7BW

A registered address may be where care is managed rather than delivered.

Responsible health systemNHS Staffordshire and Stoke-on-Trent Integrated Care Board

ODS code M83061. Data refreshed 31 August 2026.

Location and contact

Millrise Road, Milton, Stoke On Trent, Staffordshire, ST2 7BW

Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.

CQC assessment breakdown

How the service was assessed

These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.

Caring

Good
75%

This service is caring

Effective

Good
75%

This service is effective

Responsive

Good
75%

This service is responsive

Safe

Good
62%

This service is safe

Well-led

Good
64%

This service is well-led

Latest published evidence

Ongoing Assessment for Millrise Medical Practice

Assessment dated 4 April 2024. Published 1 November 2024.

What CQC reported

The service is performing well and meeting our expectations.

People’s experience

The practice patient participation group (PPG), local Healthwatch and staff who represented their views on the GP service provided by the practice, for people living in the care home, were all positive.

GP Patient Survey 2026

What registered patients reported

119 completed questionnaires · 30.1% response rate.

94.3%

Overall experience was good

Confidence interval 88%–97.4%
79.2%

Experience of contacting the practice was good

Confidence interval 70.3%–86%
98.9%

Last appointment met the patient’s needs

Confidence interval 94.3%–99.8%
94.4%

Healthcare professional was good at listening

Confidence interval 88.1%–97.5%
96.8%

Healthcare professional treated the patient with care and concern

Confidence interval 91.4%–98.9%
98.9%

Patient had confidence and trust in the healthcare professional

Confidence interval 94.5%–99.8%
95.8%

Reception and administrative team were helpful

Confidence interval 89.8%–98.3%
64.9%

Contacting the practice by phone was easy

Confidence interval 55.1%–73.6%
68.7%

Contacting the practice through its website was easy

Confidence interval 50.9%–82.3%

Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.

Community experiences

Patient reviews of Millrise Medical Practice

Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.

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Describe access, communication and staff—not private medical details. Every submission is checked before publication.

Do not include diagnoses, medication, NHS numbers, phone numbers, email addresses, staff surnames or accusations. Reviews are personal experiences, not verified clinical evidence.

Registered scope

Services and regulated activities

Labels below come from the CQC location record and do not confirm current appointment availability.

Service types

Doctors/Gps

Regulated activities

Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injuryDiagnostic and screening procedures

Specialisms

Services for everyone

Published record

Rating and report history

Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.

5 July 2023GoodCQC rating history
30 June 2017GoodCQC rating history
28 September 2016GoodCQC rating history

Read this profile carefully

Evidence, not a league table.

CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.

Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.

Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.