Registered from 1 April 2013.
GP practice · independent evidence profile
Urban Village Medical Practice
Old Mill Street, Manchester, Lancashire, M4 6EE
CQC location 1-545479391NHS organisation code P84673
A registered address may be where care is managed rather than delivered.
ODS code P84673. Data refreshed 31 August 2026.
Location and contact
Old Mill Street, Manchester, Lancashire, M4 6EE
Use the provider website or telephone number to confirm opening times, services and whether this is the place where care is delivered.
CQC assessment breakdown
How the service was assessed
These are CQC key-question results for this location. A percentage is shown only where CQC publishes one.
Caring
This service is exceptionally caring
Effective
This service is effective
Responsive
This service is exceptionally responsive
Safe
This service is safe
Well-led
This service is well-led
Latest published evidence
Ongoing Assessment for Urban Village Medical Practice
Assessment dated 16 May 2025. Published 6 October 2025.
What CQC reported
The service is performing exceptionally well.
People’s experience
People were positive about the quality of their care and treatment from Urban Village Medical Practice. Results from the National GP Patient Survey 2024 showed, when compared to national and local averages, more patients using Urban Village Medical Practice, were satisfied in each category including trust, meeting their needs and overall satisfaction with their experiences at the practice than national averages. The NHS Friends and Family Tests dated May 2025 showed people overwhelmingly felt they would recommend Urban Village Medical Practice to friends and family. The practice shared information about how people could give feedback to CQC and over 170 patients responded by completing the online webform and seven returned written feedback. The majority of people described positive experiences and gave examples of staff being caring, responsive and knowledgeable. People identified individual staff members, in various roles as being, excellent at their jobs, having behaved kindly towards them and as being diligent in carrying out their tasks. A number of people described positive support when dealing with significant social pressures including, alcohol and drug related health needs; general emotional needs and, fears and anxieties concerning health and types of treatment. Overall, feedback from people about their experience indicated an innovative, flexible, non-judgmental, enabling, helpful and listening culture was embedded within the Urban Village Medical Practice staff team. There was an active patient participation group (PPG) who represented the views of people using the service. The members of the PPG were representative of a wide group of people, representing people of working age and a range of protected characteristics. The PPG confirmed the practice had achieved a better representation of people by listening to suggestions about how to use social media to attract members. Patient representatives stated the practice looked after people well and fostered community cohesion. They felt the practice was a hub for local people whether or not they were registered with the practice.
GP Patient Survey 2026
What registered patients reported
93 completed questionnaires · 10.9% response rate.
Overall experience was good
Confidence interval 67.3%–98.4%Experience of contacting the practice was good
Confidence interval 63%–97.3%Last appointment met the patient’s needs
Confidence interval 68.1%–98.9%Healthcare professional was good at listening
Confidence interval 69.1%–99.1%Healthcare professional treated the patient with care and concern
Confidence interval 71.5%–99.6%Patient had confidence and trust in the healthcare professional
Confidence interval 77.4%–100%Reception and administrative team were helpful
Confidence interval 71.5%–99.4%Contacting the practice by phone was easy
Confidence interval 54.6%–95.4%Contacting the practice through its website was easy
Confidence interval 62.6%–98.4%Survey percentages are weighted official statistics and describe the people who responded; they are not a Check My GP score or ranking. Results based on small numbers may be suppressed by the survey publisher.
Community experiences
Patient reviews of Urban Village Medical Practice
Personal reviews are moderated and shown separately from official CQC findings and the GP Patient Survey.
New
No approved community reviews yet.
Be the first to share a useful, factual experience.Registered scope
Services and regulated activities
Labels below come from the CQC location record and do not confirm current appointment availability.
Service types
Doctors/Gps
Regulated activities
Maternity and midwifery servicesFamily planningTreatment of disease, disorder or injurySurgical proceduresDiagnostic and screening procedures
Specialisms
Services for everyone
Published record
Rating and report history
Use the official CQC record for complete reports, regulatory action and any changes after our last refresh.
20 August 2015OutstandingCQC rating history
Read this profile carefully
Evidence, not a league table.
CQC findings and GP Patient Survey results answer different questions and may cover different time periods. Neither confirms current appointment availability, NHS acceptance, opening hours or whether a provider is suitable for you.
Check the provider’s own website and the complete official CQC record before making a decision. If you need urgent medical help, use NHS 111 or call 999 in an emergency.
Independent lookup: Check My GP is not affiliated with the CQC, NHS or this provider. Providers cannot pay to change their rating or position. CQC data is reused under the Open Government Licence; GP Patient Survey results are published by NHS England and Ipsos.